Pullman Maldives Maamutaa, All-Inclusive Resort — Hotel in North Huvadhu Atoll

We booked our trip to Pullman with Luxury Escapes, after being comforted by a previous glowing Google review who also booked through LS.

We spent 7 amazing nights in an Ocean Pool Villa and upgraded our last night to the Aqua Villa. Our rooms were beautiful and comfortable. We were assigned rooms on the Sunrise side and felt this was the perfect location. It was close to Sol Rising, Souk Oven and PullmanFit. The tide seemed to be pretty low all day long on the Sunrise side, so snorkeling off our deck was not possible during our stay. We did snorkel near Romeo and Juliet and it was gorgeous.

The bed and the linens were very good quality and we slept like babies. Also, the bath towels were very large and fluffy, which was impressive. Speaking of bath, the bathroom facilities in the rooms are "outdoor", so be aware, you will be using the toilet and getting ready in the heat and humidity. It rained pretty good one evening and we had our bathroom filled with water and soaked towels. We were satisfied when we checked into the Aqua Villa and the bathroom was fully enclosed, except the additional outdoor shower. We almost regretted not upgrading for more nights. Both baths are beautiful and have very nice smelling bath products.

We loved how excursions and activities were included with our stay. We booked a couples massage and upgraded to a 90 minute massage for an extra fee. My hair was looking frizzy and rough from the elements, so I added on a coconut oil treatment for $20, which helped with the frizz. Anoj and Mara provided great service and techniques. We were very relaxed!

Food and beverage: I consider myself a foodie and we fully enjoyed our selections throughout the week. The breakfast at Sol Rising was excellent, but we also loved Melange for breakfast. The fresh baked artisan bread and pastries are the stand outs. They will also make you eggs to order, if you request.

Our favorite was Souk Oven for dinner; the filet and pasta dishes were the best. Phat Chameleon was a great experience, however slow service and a bit disorganized. We are not vegetarian, but the food and beverage was delicious. The selection at Melange is great for dinner, but it was our least favorite. We had standout service from Savvee at Sol Rising and Souk Oven. We loved the personal service from Prem and Micca at the Hub. Nisha at Melange was a delight!

The cocktails are fantastic with upgraded spirits, such as Belvedere Vodka. The mojito was a stand out to us, as the fresh mint was clearly from the resort garden. It was delicious. The only aspect about the 80 bottles of wine advertised that's misleading is you cannot order a bottle of wine. They will only serve you by the glass, even if more than one person is drinking that wine at the table. Based off YouTube reviews, I was under the impression you could order a bottle at Souk Oven or Melange, but that is not the case.

The service at the resort is friendly and they go above and beyond to satisfy. As previous reviews have mentioned, the transfer flight situation should be worked on. Guests should not have to wait at Male airport for more than 3 hours to get to the resort or to catch a flight home. I understand Maldivian Air has limited flights, but they could add to the schedule or find additional providers to make the experience a more enjoyable one. We had no choice but to take the boat at noon for a flight out of Male at 8:15pm. Upon arrival to Male, we couldn't check in our airline and had to wait in the un air-conditioned terminal for hours before we could go through security with our luggage. Both ways, it was not an enjoyable experience.

Entertainment at the resort was adequate for us. We went to bed earlier each night, but the singer and keyboard player at the Hub was a highlight of our trip. We enjoyed listening to them each night. We didn't have a chance to attend the DJ at Saffron, but I'm sure it was fun.

Overall, we were very happy with our stay at Pullman! I would love to...

I recently had the most incredible time at the Pullman resort in the Maldives, and I can't say enough about the exceptional service and unforgettable experiences. From the moment I arrived, it was clear that the staff went above and beyond to make my stay truly remarkable.

Let me start by highlighting some of the fantastic individuals who made my trip unforgettable:

Taher at Melange: I had the pleasure of meeting Taher at the Melange restaurant, and I must say, the Egyptian food he served was out of this world. His kindness and dedication to ensuring I had a memorable meal made all the difference. The oxtail dish he recommended was an absolute standout, the best I've ever had! Please keep this in the menu as I would love to bring my bf here back one day! He would love this dish so much! Thank you so much Taher for all the food recommendations every time at Melange! Ali: Ali's warm and welcoming attitude at Melange added to the delightful dining experience. Makhthoom: Dining at Pullman was a treat, thanks to Makhthoom's impeccable service and attention to detail. Usbah, Zin, Aiham, and Asim: These wonderful waiters, along with Shifag Khan, Nuwan, Naafiu, and Safarr, made every meal a pleasure. Their dedication to ensuring that every aspect of the dining experience was perfect was truly commendable. Dinesh: The crepe pancakes prepared by Dinesh were a delightful morning indulgence that I looked forward to each day. Hassan: As the manager, Hassan's leadership and attention to guest satisfaction were evident throughout my stay. Passang and Ramila: The dessert team, including Passang and Ramila, went above and beyond to satisfy my sweet cravings, and their creations were exquisite. Aina and Salauddin: Aina's service as a waitress and Salauddin's expertise in serving the most delicious steaks made my dining experiences truly memorable. Ram: Ram, the buggy driver, ensured I got around the resort with ease and always with a friendly smile. Sahoo: Sahoo's pasta dishes were a comforting and delicious option, and I appreciated his culinary skills. Shah: As a manager, Shah's presence and commitment to guest satisfaction were evident throughout my stay.

Overall, my time at the Pullman resort in the Maldives was made exceptional by the dedicated and friendly staff members mentioned above. Their commitment to providing top-notch service and creating memorable experiences truly elevated my vacation. I can't wait to return to this paradise and experience their hospitality once again!

In addition to the outstanding service provided by the staff, I must also highlight the accommodations at the Pullman resort in the Maldives. The rooms were not only the best but also incredibly spacious. I felt like I had my own private slice of paradise right in my room, with breathtaking views of the crystal-clear waters and pristine beaches.

Moreover, the surrounding marine life was a true marvel. The Maldives is known for its vibrant and diverse underwater world, and Pullman certainly didn't disappoint. Snorkeling and diving right off the resort's shores allowed me to witness an abundance of marine life, from colorful coral reefs to exotic fish and even the occasional sighting of graceful manta rays and playful dolphins. It was like living in an underwater wonderland, and I couldn't have asked for a more incredible experience.

The combination of luxurious and spacious accommodations with the mesmerizing marine life just outside my doorstep made my stay at Pullman in the Maldives an absolute dream come true. It's a destination that not only pampers you with top-notch service but also immerses you in the natural beauty of the Indian Ocean. I can't recommend it enough for a truly...

I have planned this trip to PMM after my last trip there on Sep 2024. The experience i had on my first trip was in one word impeccable. Vouchers given for short/long stay was fair and justified on the first trip. Benefits were indeed generous.

But what happened during this trip is in one word. A disaster. I was not informed that the Hub has been taken away from the all inclusive. Vouchers were also nerfed. Meal selection during lunch and Dinner have also been taken away. Activities at Skillz was also now chargeable. To make matters worst was that there were Hard-Sells from the Staffs that made all the guest feel uncomfortable. When questioned by guest, the staff simply said that they had a quota to hit for their Service Charge fulfillment.

Staffing was also an issue. Service anywhere was slow like a sloth. My simple dinner at Souq Oven took 2 hours 30 mins instead of the usual 1hour 15mins due to the shortage of staff, there wasn't many people taking orders and when they took Table A's orders and were done, They would need to start serving Table B's Food. Food choices were also reduced and Souq Oven's Dinner menu was taken away which is immensely disappointing as the menu that was previously there was again in one word: Impeccable, and worth a revisit, which was even why we rebooked to come back.

During my last day of stay at PMM , i was informed that i would be taking the 3:15PM Speed Boat out of the Island to catch the 5PM Domestic Flight at Koodoo out. Take note that i was scheduled to fly from Male to Singapore on SQ437, which departs at 11:30PM. I was previously informed that we would be able to depart Domestically at 7PM and that the all inclusivity will be included till we leave the island. But this time around what was shocking and has defied logic was that the all inclusivity ended at 12PM which meant that any lunch on the island after 12pm would be chargeable. So as a guest who is trapped on said island, they would be forced to pay for their lunch till the next speed boat arranged out at 3:15PM. How your management team found this acceptable is truly logic-defying science.

The guests there were constantly reminded by the fact that the Resort was severely understaffed when even the buggy service went from a 7-10mins lead time to 30-45mins. We have been to other Maldives resorts and this is just simply unacceptable as the standard was either to provide a competent buggy service, or they will entitle guests to complimentary Push Bicycles for travelling around the Island.

During our stay in the resort. The standard of the beddings have also significantly dropped as the mattress was simply sinking and had a very uneven surface. Housekeeping tried their very best to conceal this by placing 2 mattress toppers instead of the usual 1 but the bed still felt very uneven. Floor fittings in the room was also loose and was not just unsightly, but was dangerous as it was slippery. Again, when questioned why this was the case, they said it was due to a shortage of Manpower on the Engineering team.

Upon our Arrival at the resort , we were told that the Shishas at Saffron Affair would be available but upon visiting there, we were informed that it has been banned by the government hence removed. However, when we came across staff from the Junction doing Arrival Island tours thereafter, we could hear the front desk staff informing new guests that Shishas are available at the Saffron Affair. The communication breakdown between the department and staffs have caused confusion to the guests and needs to...