Villa Alizée — Hotel in Isle Mauritius

We initially booked 5 of our 15 days stay in Mauritius in Villa Alizee but wished we could've extended our stay. The overall experience absolutely exceeded expectations. First of all, everything was clean, neat and well maintained. The entire property, from room to pool to outside area, all of it. All food service was exceptional, the on-demand prepared breakfast + continental but especially the in-house dinner. The food prepared in this hotel is top-notch. Everything is made fresh from scratch and the service is Michellin Star. We live in Dubai and have dined in high-end restaurants, but this little gem hotel with its small dining area really lives up to high-end service and food quality, although being small scaled. The secret ingedrient is host Oliver. It seems like he's always around to attend your needs, answer any questions and make you feel comfortable. I wonder if he ever sleeps. The overall price for the stay and food were so little compared to the high service and quality we got. We really hope to come back again and I really recommend it for any type...

We were very unhappy with our stay. Only after arrival we were informed that our room has been given to someone else, who is staying longer and that we should be thankful, that we get anything. The replacement room was smaller and dangerous for kids (not suitable balcony and stairs). We felt that the owner tried to trick us and refunded the money only after we realized it’s not what we paid for. Eventually he did give us the money back and we stayed 1 night until finding a better place. Because of the refund the owner claims that he did more than enough for us – well not in our opinion! We needed to unexpectedly change our plans and arrange different accommodation. Nobody wants such stress during short vacation, especially when travelling with a small child. If the owner commits to provide a selected room then he should stick to the commitment and don’t offer the room to anyone else, who is staying longer. Giving the money back on arrival doesn't fix all issues. We would be so much happier if we just got what...

The parking area had dog faeces everywhere. The parking area stank of poo and pee. their dogs are locked in a small cage. The dinner that is offered(no menu no prices) but RS 1000 average, for a average meal. They take advantage of people who order drinks. eg, i ordered 4 x double whiskey. They charged me for 12 shots. Apparently they saw i was enoying the drinks, so would serve a double double, without informing me. they did the same with the rums i ordered, at the end of the stay(not during) you get slapped with a ridiculous bill. We will never be using Villa Alizee again. ||If you shower after 9am, there is no hot water.||I bumped into another group that had stayed there for a night and drank at the bar. They received also received a over inflated...