Hotel Casa Grande Lagos — Hotel in Jalisco

We have stayed here years before, and remember it being nice and clean with great service. This visit was anything but that! ||||We got to the hotel late at night loud music was playing in the main courtyard. Thought that was completely inappropriate to see the staff blaring music and relaxing. ||||Once we got into the room, it looked dark and dingy. The bathroom lights did not work, the tv did not work, and the wifi was spotty, at best. Worst of all, there was absolutely NO hot water. ||||Woke up in the morning and my husband goes to complain about the lights and hot water. Then 10 minutes later, a man shows up at the door with a big dirty bucket filled with hot water. We were supposed to use that to wash up! ||||We checked our right away even though our reservation was for another 2 nights. Save your money and time. This place has not been kept up and is filthy, dark, and depressing. The service, well, there is none! ||||Had to give 1 rating since I...

The Hotel Casa Grande is definitely no recommendation!||Reasons:||The saftey situation is more than doubtful! Every day the hotel is protected by Police Jalisco. Why???||The rooms are very old and smell horrible. ||The bathroom was dirty (hairs, chalk, mold) and wasn't really cleaned in 3 weeks! ||Only Spanish TV-channels, but at least many sports channels.||||Neutral:||The breakfast was typical Mexican and ok. But at the weekends many guests are at the restaurant, hence I went 3 times back in my room and received a call, when a table gots free...||||Positiv:||The women at the reception are very nice and help wherever they can. Sadly their English is...

This is a lovely Spanish style low-rise stone building with large guest rooms that are wel-appointed, although missing fridge and microwave. Very nice marble & glass bathrooms, and lovely public areas. Breakfast buffet is huge with everything you could imagine - 8 or more hot dishes, plus a cook making custom omelets, eggs or tacos, fresh fruits an juices, yoghurt, coffee all for 149 pesos for 2! Location is on western outskirts of Lagos with secure parking. Quick on/off the main roads to Leon, Guadalajara, San Luis Potosi or Aguascalientes. Just a little pricey (1097 pesos with tax) for the room, but good value with the...