Susurros del Corazón, Auberge Collection — Hotel in Nayarit

Review of Hotel Susurros del Corazon, Punta Mita My stay at Hotel Susurros del Corazon in Punta Mita had its highs and lows, but overall, it fell short of expectations for a luxury resort in Mexico. While the property itself has undeniable charm, the lack of activities, exorbitant pricing, and restrictive environment left me wishing I’d chosen a different destination. The Good The resort’s grounds are stunning and impeccably maintained, creating a serene and picturesque atmosphere. The hotel room was a highlight—beautifully designed with a fantastic shower and an exceptionally comfortable bed that made for restful nights. The pool area was another win, with a relaxing vibe and a fun swim-up bar that added a touch of enjoyment to lazy afternoons. The beach was equally inviting, offering a tranquil spot to unwind with the sound of waves in the background. The Not-So-Good Unfortunately, the positives were overshadowed by several frustrations. The on-site restaurant was a letdown—my steak was overcooked twice, and the morning pastries were underwhelming, lacking the quality you’d expect from a high-end resort. More concerning was the lack of dining options. With only one restaurant on the property, you’re essentially stuck eating there, as Punta Mita offers little in the way of alternatives. The town itself is small, unremarkable, and lacks charm, with only a few basic stands and overpriced pharmacies to explore. Unlike more vibrant destinations like Cabo, there’s almost nothing to do outside the resort, and the inability to visit neighboring resorts for dining or activities made the experience feel isolating. The pricing at Susurros del Corazon was a major sticking point. Everything felt inflated beyond reason. For example, a bottle of Veuve Clicquot champagne was priced at an astonishing $350—four to five times its retail cost. Food and spa services were similarly exorbitant, far exceeding what I’ve encountered at other luxury resorts in Mexico and worldwide. The sense of being “nickel and dimed” started early: we paid nearly $190 for airport transportation arranged by the hotel, only to be told on arrival that we’d need to pay an extra $12 for toll roads or face an hour-long detour. This fee should have been included, and the experience set a frustrating tone for the trip. Final Thoughts While Hotel Susurros del Corazon boasts beautiful grounds, comfortable rooms, and a relaxing beach and pool, it doesn’t live up to the standards set by other luxury resorts like the Auberge properties in Cabo. The lack of activities, restrictive dining options, and shockingly high prices made the five-day stay feel overly long—two days would have been plenty. The resort feels like it capitalizes on its captive audience, charging premium prices for a less-than-premium experience. For those seeking a lively, value-driven luxury getaway, I’d recommend...

Review of Hotel Susurros del Corazon, Punta Mita|My stay at Hotel Susurros del Corazon in Punta Mita had its highs and lows, but overall, it fell short of expectations for a luxury resort in Mexico. While the property itself has undeniable charm, the lack of activities, exorbitant pricing, and restrictive environment left me wishing I’d chosen a different destination.|The Good|The resort’s grounds are stunning and impeccably maintained, creating a serene and picturesque atmosphere. The hotel room was a highlight—beautifully designed with a fantastic shower and an exceptionally comfortable bed that made for restful nights. The pool area was another win, with a relaxing vibe and a fun swim-up bar that added a touch of enjoyment to lazy afternoons. The beach was equally inviting, offering a tranquil spot to unwind with the sound of waves in the background.|The Not-So-Good|Unfortunately, the positives were overshadowed by several frustrations. The on-site restaurant was a letdown—my steak was overcooked twice, and the morning pastries were underwhelming, lacking the quality you’d expect from a high-end resort. More concerning was the lack of dining options. With only one restaurant on the property, you’re essentially stuck eating there, as Punta Mita offers little in the way of alternatives. The town itself is small, unremarkable, and lacks charm, with only a few basic stands and overpriced pharmacies to explore. Unlike more vibrant destinations like Cabo, there’s almost nothing to do outside the resort, and the inability to visit neighboring resorts for dining or activities made the experience feel isolating.|The pricing at Susurros del Corazon was a major sticking point. Everything felt inflated beyond reason. For example, a bottle of Veuve Clicquot champagne was priced at an astonishing $350—four to five times its retail cost. Food and spa services were similarly exorbitant, far exceeding what I’ve encountered at other luxury resorts in Mexico and worldwide. The sense of being “nickel and dimed” started early: we paid nearly $190 for airport transportation arranged by the hotel, only to be told on arrival that we’d need to pay an extra $12 for toll roads or face an hour-long detour. This fee should have been included, and the experience set a frustrating tone for the trip.|Final Thoughts|While Hotel Susurros del Corazon boasts beautiful grounds, comfortable rooms, and a relaxing beach and pool, it doesn’t live up to the standards set by other luxury resorts like the Auberge properties in Cabo. The lack of activities, restrictive dining options, and shockingly high prices made the five-day stay feel overly long—two days would have been plenty. The resort feels like it capitalizes on its captive audience, charging premium prices for a less-than-premium experience. For those seeking a lively, value-driven luxury getaway, I’d recommend...

First of all, I must admit that I fail miserably in writing reviews... normally. BUT there was no way I could live with myself without giving Susurros del Corazon a glowing report.

My partner and I spent a glorious 3-nights at the resort to celebrate a big birthday and I can tell you ,it was the most memorable stay I have had anywhere!! I had a good idea of the impeccable style and beauty of the resort from the website photos and description, but what we weren't prepared for was the heart-warming treatment and outstanding service we received from the moment we stepped foot on the property. Our Cuates (which translates to friends I believe) Alondra, Robin, Ritchie & Pablo and wait staff, Danny, Victor, Mario and others made certain that we wanted for nothing during the entire stay...

Every member of the staff was over-the-top amazing in every way. Because we were there during off-season, the resort was fairly empty, which meant lucky for us, we were upgraded to the most incredible cliffside room, at no extra charge. While you certainly can't go wrong with any of the rooms here, I would highly recommend the cliffside rooms, as the view is stunning with a huge balcony overlooking the crashing waves. The bed was so comfy and every touch in the room was very well thought-out and styled to perfection. The vibe is so peaceful with the sounds of the ocean to lull you to sleep...all just a short stroll through the perfectly-manicured grounds to the beach, pools and restaurants etc

But back to the staff... the people here are truly the sweetest ever. I was treated like a queen for three days... with special desserts, flowing drinks and hand-picked flowers (plumeria blooms everywhere!) But two experiences really blew us away... one afternoon the staff on duty led us from the pool out to the beach where they had spelled out in grand fashion "Happy Birthday Andrea" written in seaweed... I almost cried!! It was such a fun photo op and made my day that much more special than it already was. Then, later that day, after an incredibly delicious dinner at the main restaurant, we were surprised once again with a framed photo of myself, twinkle lights and a customized card upon returning to our room... such an incredibly thoughtful gesture. Totally blown away by all of the effort.

Last but not least... every meal, snack and drink we had was fresh and delicious... every morsel was a delight.

In retrospect, there isn't one thing we would change about our stay,. Book today if you are considering Susurros del Corazon, "Whispers of the Heart", you won't regret it. We are already looking forward to our next visit... until then, much love to our...