Comfort Inn Monterrey Norte — Hotel in Nuevo León

I stayed at this hotel for two nights while traveling on business. The location is on a main highway and there don't appear to be any local places to eat or visit close by. I am not entirely sure about that but the area where this hotel in seems to be more of a commercial district.||||The main part of the hotel is very nice, with marble floors, impressive woodwork and modern lighting. The hotel staff is very friendly but for most of them, and some of them speak English to an extent. It would be best to have some Spanish under your belt if you plan on staying at this hotel for any length of time.||||The main part of the hotel appears to host events and meetings. There is a modest business center with four computers for guest use, a pleasant restaurant and also a bar/lounge that seems to have some odd operating hours. For instance, I was there Saturday evening and it was lively with soccer games and an attentive bar keeper. I went back on Sunday night and while I could get into the bar, the lights were off and it appeared closed.||||The restaurant has all-day service with a good menu of local dishes, as well as typical North American foods such as hamburger or pizza. Their wait staff is very friendly but again, not good with English so be prepared to use your translator app for effective communications. There is also room service for guests but I ate at the bar and the restaurant during my stay. You might get a breakfast voucher, which allows you to have a free breakfast consisting of juice, coffee, some pastries, fruits and cold servings of hams and cheeses. Hot food cost a little extra. Be sure to ask the wait staff what comes with the continental breakfast before filling your plate.||||My room had two full-size beds and a built-in hutch/closet area. It has ample storage for clothing and things like that. The vanity sits just off the main room and the toilet and large walk-in shower are in a separate room off the vanity. There is a flat-screen TV in the room but mine didn't work while I was there. Whereas all the broadcasting was in Spanish, I probably wouldn't have turned it on, anyway. The HVAC unit worked just fine, and the room was generally comfortable, clean and quiet.||||There is WiFi available to guests but I have to say it was not always reliable. On one day there, it was completely out, I couldn't even sign in to the login screen for the hotel. So, you may not want to completely rely on Internet from your room. If you need a computer connection, you could probably use one of the computers in the business center in the main lobby.||||There is a small pool that sits in the middle of the room units. It looked nice but I didn't go there. Small kids would probably have a lot of fun using it, though.||||Overall, I enjoyed my stay at this hotel. It was very inexpensive but not "cheap". If you are staying in the Nuevo Leon area, I would recommend this hotel if you just need a decent place to sleep, wash up and grab...

“Comfort” inn 2100 pesos mexicanos la noche “desayuno continental incluido ( por la mañana se cobran platillos por a parte como huevo al gusto, molletes o chilaquiles por 95 pesos c/u). Llegué aproximadamente a las 21h30 del 20 de junio con pocas opciones libres por esa noche proviniendo del aeropuerto. Primera impresión del “hotel” es que parece Motel, los precios me parecen algo exorbitantes por la zona y la calidad del hotel, ( reservé porque era la única opción). Los empleados de la noche fueron muy simpáticos y profesionales. Los de la mañana también (por eso dejo 3 estrellas). Los cuartos simples con las camas un poco duras. Pero… La cocina deja mucho que desear, si mi crítica se basará por la cocina (dejaría una estrella). Por la noche cené unos tacos de arrachera en poco menos de 200 pesos (no habia bebidas mas que malteadas y licuados), en México sabemos que es importante acompañar el taco con una buena salsa, la salsa verde que me dieron para acompañar no tenía sabor, solo estaba ácida. Por la mañana fui al “buffet” donde no nos podíamos servir, el mesero nos ofreció un plato con fruta cortada (melón) a cada comensal (de una cantidad limitada), café y “jugo de naranja” ya que estaba rebajada con agua y la verdad que ya no sabia a naranja ( solo sabia a agua amarga). Entonces pedí unos chilaquiles con salsa roja porque pregunte si la salsa verde era la misma que la de ayer, a lo que respondieron que si entonces como no esta buena… pues roja. Después de unos minutos se me informa que solo se pueden hacer verdes. Procedo a preguntar si me pueden preparar algo de la carta y después de un momento me ofrecen las enchiladas… verdes.

Comprendo que estamos en estado de crisis con los proveedores y el conseguir insumos para la cocina (por la tormenta), aunque pongo en duda la capacidad del chef o cocinero a cargo para solucionar problemas. Comprendo que estén limitados en ingredientes pero tampoco hay sal o azúcar? No hay naranjas para abastecer a todos los clientes por la mañana, okey entonces hagan agua de naranja: agua, azúcar y jugo de naranja natural y ofrezcanlo como agua de naranja ( yo recibí “jugo de naranja” aparentemente rebajado con agua y sin sabor). La salsa verde: no hay sal? Un caldito knor… ajo? No hay sal ni azúcar? No creo que en casa de quienes trabajan en el establecimiento e incluso el dueño no se puedan traer un poco de sal o azúcar de sus casas, eso se repone rápido. No fue bufet, y la verdad que por 2100 pesos no vale la pena. Ya que las enchiladas se me cobraron en 135 pesos( fui consiente al momento de que se me cobraría a la carta, pero también me vi obligado a tomar la decisión porque los platillos que ofrecían en la carta de la mañana estaban limitados por escasez de ingredientes). al momento de pagar me di cuenta que los comensales que llegaron después tenían melón y papaya en sus platos. Hay hoteles menos costosos con mejores servicios pero estaban llenos. Pienso que si no pueden garantizar un servicio impecable, no deberían de cobrar tanto ya que no están al nivel de lo que ofrece su competencia. mi estadía en este hotel se limitará...

We arrived in Monterrey on our motorcycle in a torrential downpour. We had never been to the city and were unprepared for the size of it. We were lost, drenched and ready to give up when a very kind motorist escorted us to the Comfort Inn Norte. What a wonderful surprise. Although we had some difficulty in communicating with the staff at the front desk as our Spanish is very limited, they were very helpful and got us checked in. There was one man who appeared to be the evening manager who did speak English very well, and offered whatever we needed to make our stay as comfortable as possible. We got ourselves dried out and had a lovely meal in the hotel restaurant. The room was large, the bed was comfortable and the service was great. In the morning, after we checked out, the manager Orlando Villarreal, escorted us out of the city so we wouldn't get lost again. Extremely kind...