Fiesta Inn Cuautitlan — Hotel in State of Mexico

This is a very good hotel located north of Mexico City in an industrial area of Estado De Mexico. I was here on a business trip. The staff is amazing, very well trained and polite. The front desk helped me to get a taxi to work every day. When I was done at work, I would call the hotel to send a taxi to bring me back to hotel. The food in the hotel restaurant is very good. I never got sick from eating at hotel; or any of the restaurants nearby. The hotel is located in a shopping area where you can walk to nearby restaurants, Starbucks, banks, Chilis, El gGobo pastry shop (Excellent), movie theatre, and Walmart. Its very safe to walk around here. The hotel as a small gym and outdoor pool. They met my needs. When I was there in November 2021, you had to wear a mask inside every business (except when eating or drinking), use the hand sanitizer dispenser, and some businesses take your temperature. If I come to this area again for business, I will stay at Fiesta...

This is probably one of the nicer hotels in town but it wasn't that great. My issues were: Swimming pool and hot tub we unusable due to dirty condition Laminate click lock floor in the room needed to be replaced. Many planks were loose and the floor moved around when you walked on it. Shower head was old and corroded. Also get not get water to fill tub without it coming out the shower head too. I felt that maintenance was not being kept up with.

My likes: Walking distance to many dinner options Bed was comfortable and room seemed clean. Staff was friendly and helpful

My issues are things that management needs to address. They are not the fault of the...

Stayed in Cuautitilan Fiesta Inn. Water was warm at best for showers. There is no mini refrigerator or coffee maker in the room. They don't provide coffee in the lobby that I could find. I had bottled water my first night but none after. The room temperature controller had a mind of it's own. Moved to ONE Hotel down the street. $20 cheaper and had much better accommodations. Nice bagged breakfast and hot coffee in the lobby. Refrigerator in the room. They even have...