I have been staying at this hotel every year for a week for the last 12 years. The customer service is always awesome. The rooms are always very clean, the beds are very comfortable, and they had some very good pillows. The breakfast in the mornings is great, the food is always very hot and very tasty. The restaurant workers are very customer service oriented. The front desk personnel is very friendly, helpful and attentive.|The shuttle service to the airport cannot be beat. The drivers are always ready to help and always ready to get you to and from the airport as needed.|The room attendants are very friendly and helpful too. Overall the service goes above and beyond what can be expected from a Hampton Hotel. |My one and only issue was the last night I stayed there the air-conditioning was not working properly. The room was extremely hot.||I do very highly recommend this hotel if you are ever in Tampico. It will be hard for you to find a...
Read moreHousekeeping was great! So were the MALE personnel…the female front desk personnel really needs work on being more friendly (fake forced smiles do not count) lady at the front desk had my 11 year old sign a consent for a beach towel if not returned would pay a fee of $350 pesos, my husband was standing next to her but he is mostly ENGLISH speaking which I may also add needs to be a must for hotel that houses a lot foreigners, she was more adamant in talking back while smiling instead of being apologetic when I asked why she asked my daughter to sign a consent without full understanding...
Read moreA very nice Hampton Inn. The rooms are remolded with very nice bathrooms. The staff was friendly and check in was super easy for a Mexican hotel. The entire property is spotlessly clean. If there was a walk bridge you could walk to the airport terminal, it’s that close. But no need to worry that have to shuttle busses to bring you over and it’s barely a 3 minute drive. While I’ve been disappointed with Hilton in general this year, I will definitely use this hotel anytime I am flying out of Tampico...
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