Hotel Mision del Mar — Hotel in Veracruz

PROS: Hotel Mision del Mar is on an unpopulated beach on the Emerald Coast (Costa Esmeralda) of Veracruz. It is a relatively new property visited mostly by Mexican families. It has large, modern rooms that are nicely decorated. The air conditioning was working well in all the rooms. It has three large pools. It's a huge property with interesting sculptures and lots of potential. The Gulf Coast beach is almost virgin and full of seashells. Food at the hotel is nothing to speak of, but nearby are the towns of Casitas (about 10 min.) and San Rafael (about 30 min.) where there are many great restaurants (Try "El Sotano" on the main town square in San Rafael - Delicious!!!).||||CONS:||* No drinking water provided in rooms.||* No internet service.||* No cable TV.||* Water in pools was a little murky some days, but decent.||* Restaurant service is slow. The food we had was okay, though somewhat overpriced. For example, a cup of coffee is about US$1.50 with no refills.||* The hotel allows outsiders to use the facilities during the day, so one day we were invaded by an extended family of about 30 people and had to move to a different pool for the protection of our small children.||* The access to the beach is an unstable staircase with no handrail (but we enjoyed the beach).||||If the hotel owners would pay attention to some of these details, I could highly recommend this hotel for people who want to experience the Gulf Coast of Mexico.||||PRICES:||* The "low season" price is decent for what you get: about US$65 per night.||* The "high season" (holidays) price is not worth is: about US$140 per night.||||Overall, an okay experience for the price, but there are much better options in other...

We were hoping for a hotel with a good pool and a nice beach to explore and find treasures. For the price, we were very happy. All three pools we used were in excellent condition. While the entrance to the beach was a steep, rickety wooden ladder, we enjoyed the seclusion from crowds and found many sand dollars, crabs and other treasures. There were several birds and crittters on the grounds we enjoyed visiting, but you can tell there used to be more and were better kept in years past. The beds were not very comfortable, but we enjoyed our balcony and felt we had enough room for us 2 adults and 2 teenage girls. We will...

Aclaramos que la calificación se basa en lo esperado para un alojamiento 3 estrellas. No esperamos lujos y entendemos del desgaste natural de las cosas por el uso y el tiempo. El hotel tiene un amplio patio jardín que se ve bien cuidado, con decoración bonita. Algunos puntos de pintura ya desgastada, al igual que los camastros de la alberca delantera. La recepción bien decorada. La habitación que nos tocó tiene lo que se necesita para un alojamiento de corta estancia agradable, excepto algún gancho para colgar la ropa - ni en el baño había, que consideramos un elemento funcional de uso diario. Pero, eso podemos obviarlo como parte de los detallitos excusables. Al igual que el grifo del lavablo flojo. El aire acondicionado no lo encendimos dada la temperatura agradable del clima. El gran "pero" surgió al darnos cuenta que el piso del baño estaba mojándose. Verificamos y resultó que estaba filtrando de la taza del inodoro cada vez que se descargaba. Fuimos a la recepción a informar. Enviaron una persona de mantenimiento para verificar y sí resultó lo que reportábamos. Esta persona en su explicación trató de minimizar la falla. Para nosotros no se trataba de algo menor. Y le explicamos lo que para nostros es obvio, si había heces en la taza, pues extracto de heces iban hacia el piso del baño. Tuvimos que pedir cambio de habitación, no surgió voluntariamente. Al asignarnos la habitación de al lado nos percatamos que también tenía el mismo problema. (aparte de un par de detalles de mantenimiento de los que llamamos excusables) El hecho que esta otra habitación también tuviera ese problema, nos hace suponer que el hotel debía tener conocimiento de esta(s) avería(s) y no le ha dado la importancia y atención que merece/requiere. El tema de la salud no es...