Marina Smir Hôtel & Spa — Hotel in caïdat d'Allyene عليين

The only negative aspect I can think of is the fact that we only spent one night at Marina Smir Hotel. It is by far the most charming and welcoming hotel we have visited during our stay in Morocco.||||We arrived at the hotel on 19th April 2019, right in time for dinner. The food was excellent and the staff ready to help, waiting for us to settle down and enjoy our evening.||||We had a very positive experience at the Marina Smir Hotel. It is set right on the beach, with a great Mediterranean view from the room balcony... just that makes for a wonderful stay. The location is also a few steps from the marina and promenade of restaurants which one can access directly from the hotel gardens, guarded 24/7 so avoid random people entering the premises.||||The room was clean and well maintained, although all in all the hotel does need some upgrade and refurbishment, as there is so much potential in it. Service was good but slow at times. We went for a walk by the marina in the evening and on our return we sat down at the outside terrace of the bar. We ordered the traditional Moroccan mint tea... half an hour waiting and never came!||||The architecture of this hotel provides a magical sensation, a superb example of Moorish Andalusian finishings. Marina Smir Hotel is located not far from the towns of Tetouan and Ceuta, and is housed within beautiful gardens, offering serene spirituality and helping to make it a peaceful place to relax and rest. Fully...

A very warm welcome at the reception up on arrival by Mr. Alawi made us feel like we are coming back home.||Mr. Alawi was very friendly und very professional, he offered us a room upgrade without even asking for it.||The room was very nice (decoration, clean, top quality) as the whole hotel. The area and location for the Hotel||is in a green area and in a quiet place where you can relax and enjoy yourself. The bar experience was also amazing with||a great and friendly service staff. After the bar visit, we received the next surprise from Mr. Alawi, fruit basket, water||as well as the offer for free Moroccan Hammam. Again, we felt like we are so welcome and over the Top.||Next day breakfast was a very good start with a very friendly Staff offering you every kind of food you want and as long as you want.||The Moroccan Hammam was also a very nice experience to us offered by a professional and friendly staff and in a very hygiene environment.||Because of the great experience with this Hotel we decided to stay one more night.||||Overall, very nice clean and quite Hotel in a great location. Professional and friendly Staff. ||Thank you, Mr. Alawi and team, for making us feel like we are in heaven during these 2 days.||For sure we will come back to stay in your Hotel and we will recommend this Hotel to all our...

We used to come to this hotel in the past, and actually have a pleasant stay. This year was a total shock: ||1- Dirty rooms,especially the bathroom (repulsive smells & else). ||2- two cockroaches in the shower||3- bad quality music at night keeping us up (the room they gave us was in the ground floor, so we could hear everything. ||4- we asked for a change of room the next morning; a request to which the person in charge responded positively and YET, nothing happened. ||5- while lying down in bed after a nap, we are horrified to find strangers in our room (the person in charge of taking a family in their room brought them to ours, did not knock & did not apologize late on; leaving us in complete disbelief. ||6- broken phone ||7- bad food||8- the beach in front of a hotel is one of the dirtiest Ive ever seen. || The list is long, but this hotel deserves a 0 star & should closed Until they improve the situation. ||The views are nice, which is too bad because with all these issues, you just...