Because it is rated as a 5 stars hotel, with the quality of everything it offer, it deserve a terrible rating.||||I have been to many 2 stars hotel MUCH BETTER than this one that claim to be 5 stars.||||||FOOD:||The food is horrible... in some occasion its not even eatable ... disgusting....I still have chill when i think of my chicken sandwich i had 4 days ago... i wont be able to eat chicken for a few weeks...totally gross. Hard to believe they can put such poor quality of food with all the good product at the market and grocery around.||||ROOM:||My room is of a good standard size, it come with a mini fridge, cable TV.||The WIFI never worked for the two weeks i was there. It work most of the time in the lobby but for a 5 star hotel that claim to have WIFI in the room, PLEASE MAKE IT WORK.||My bathroom is a mess, there is water leaking down the ceiling all day long. About one good size drop every 5 seconds. When i pointed that out to the staff, they said "ahh don't worry its normal, its the air conditioning unit above the ceiling"... I found it very funny and just didn't bother about it. I now have a plastic container catching the drop and i empty it at the end of the day.||||||The breakfast:||Couple of different kind of piece of bread with one cup of butter, two slice of unknown cheese, 1 piece of laughing cow cheese, one coffee with milk and sugar... i don't remember what else but if i don't remember it must be because its not a big deal. I tried it once on a Sunday as its the only day i don't work. After that it was the last time i had it. During the week i have to wake up very early for work and they don't serve it that early so i got to improvise with some stuff i purchase at the grocery. Well i got caught by the manager walking in with my grocery bag the other day and he wasn't happy about it saying we cannot bring anything from outside the hotel.. my answer to this is FINE I WONT BRING ANYTHING IF YOU TEACH YOUR STAFF HOW TO MAKE BASIC GOOD QUALITY FOOD AND SERVE BREAKFAST FOR 6 AM . Seriously their french fries are not even good... HOW CAN YOU MESS THAT UP IN A 5 STAR HOTEL ???...well how can you mess french fries period....||||||AT the end of the story... if we forget about the pool... this hotel is a 1 star perhaps 1 and a half star hotel...The professional photos you can see on tripadvisor are not what you will get when...
Read moreThe hotel is OKAY...i've stayed in much worse hotels than the golden tulip...i've been staying at this hotel for over 3 weeks now...||||First off, all professional pictures are not realistically what one will see once at the hotel...the decoration in the lobby, at the bar, in the rooms, at the restaurant, and in general around the premises, are not AT ALL as shown on on their website or on tripadvisor...it looks much nicer on picture than in reality...and one will most likely be quite disappointed to see how characterless the hotel is compared to what was shown on picture.||||Second, there is WIFI throughout the hotel...but most of the time the WIFI is not accessible within the rooms...one would have to be in the hallway to get a WIFI signal...once in the hallway, internet is decently fast.||||Third, the staff is rude, and very unpleasant. If one has to ask for something in particular, rest assured that it will not be done, and if they miraculously do it, somehow it won't be what you've asked for...||||The restaurant is decent, the food isn't bad, some of the meals are quite good. They can also deliver your food in your room on a nice and large tray. Portions are good BUT the food is two to three times more expensive as a good meal in the city. Restaurant hours are not too accommodating but that is from a point of view of someone who has to be at work early in the morning.||||The backyard is nice and comfortable. There is a pool, long chairs, patio chairs and tables, everything one needs to have a good pool-day.||||The hotel staff has a hard time communicating with people staying at the hotel... it doesn't matter if one speaks french or english, if one does not speak arabic, the language barrier is incredibly present and hard to overcome. The message just does not get across...||||Important Note: DO not, I repeat, DO NOT check in this hotel if you know that it will be Ramadan... Service at the hotel being drastically reduced to a bare minimum, it's almost impossible to have anything taken care of....laundry for example took 5 days to come back...
Read moreЖил две недели, когда был в Хурибге по работе. (А в ней кто-то бывает с другими целями?) В целом, отель не самый худший из тех, где мне приходилось бывать. Номера регулярно убирают, более менее чисто, холодильник и душ присутствуют. Также присутсвует телик восемьдесят лохматого года с парочкой местных телеканалов. На этом, в общем, плюсы и заканчиваются. Теперь о минусах: самое главное - тотальная проблема с интернетом. Вай фай в номерах не работает, но даже на ресепшн он работал 2 дня из двух недель. Администраторы на стойке в принципе не говорят по-английски (то же самое относится и ко всему прочему персоналу, включая официантов). Расположен отель на отшибе города - до центра минут 20-25 идти. Ресторан при отеле мега дорогой по меркам Марокко и при этом готовят плохо. Завтрак - круассаны, сок, отвратный кофе и оливки. Имеется бассейн во дворе, но на него просто не было времени. Бассейн этот, судя по его виду, не чистили с момента самой его постройки. Гостиничный ресторан - единственное место в городе, где продают алкоголь и как следствие каждый вечер - пьянки-песни под окнами.||В общем и целом, можно сказать, что это обычный, не самый плохой провинциальный отель со всеми вытекающими. Если бы не одно НО - отель принадлежит международной сети Golden Tulip и формально имеет 5 звезд. Ни о каких 5ти звездах там и речи не идет. Не дотягивает даже до нормальной трешки. Я думаю Hyatt или Hilton не позволяют своим провинциальным филиалам скатываться в такое убожество и жестко контролируют качество своих отелей. Что это - раздолбайство конкретного отеля или всей сети, сказать сложно, но по факту я после 2х недель переехал жить в отель Styles в центре. Тот хоть и без бассейна и номера поменьше, но интернет работает всегда...
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