Le Vizir Center Parc & Resort — Hotel in Marrakesh Prefecture

We are a family of 4 with kids aged 8 and 10 and stayed for a week between New year's eve This is their busiest period and the hotel was fully booked especially with families from Morocco for NYE. The hotel is spacious and despite being full capacity this was hardly noticiable as the site is large. It is situated fairly far out of town approximately 15km North of the town centre. We were welcomed with mint tea by very friendly staff. The apartment was large even though we only stayed in the 1 bedroom. There were two separate toilets and showers, a kitchenette and sofa-bed for the kids. If you stay this time of the year make sure you ask for south-facing room as the balcony was a brilliant suntrap in the otherwise very chilly mornings.

Breakfast was served from 7.30am to 10.30am buffet style and was exceptional in quality. Service was prompt and staff made every effort to help. For example we manged to miss the time change the first morning and arrived late. Staff made sure we had a full breakfast anyhow. Another day we left early and staff arranged to bring a cold breakfast to the room the night before albeit not before 11pm.

Breakfast was followed by a very proactive friendly animation team who encouraged children to take part in a range of activities. This included a go-ape style high rope activity (adults will enjoy this too), daily mini disco, archery, pétanque. The are also Tennis courts for the interested all of which is free of charge. My wife had a Spa experience and loved it. Starting prices are from about 15 euros depending on the experience.

The hotel offers a free Navette transport from 10am, 12am, 3pm, 4pm to place de la Liberté. You still need to walk for about 20-30 min to reach Jemaa el-Fna and the last return is around 7.30pm. Sadly we often found it fully booked and in the end booked taxis on many occasions. A single journey cost 150 dirham (15 Euro) if the hotel orders it. Night returns from town are officially 200 Dirham (20 euros) but we never payed more than 150 dirham. Day retuns should be around 100 dirham.

On some occasions we choose to have the buffet style dinner at the hotel which was, like the breakfast, excellent in quality. This was 470 (47 euros) dirhams for all four of us.

As we stayed with children we also appreciated the excellent NYE party/dinner. This did not come cheap at 50 euros per adult and half price for the kids (no alcohol) but was a great evening. The entertainment on offer was first class professional and part of it was arranged specifically for the kids in a separate tent to allow adults some time to enjoy some tête-à-tête time.

We wished we could have come in a slightly warmer season to fully benefit from the hotel's facilities such as the large pools. They were not used at all as temperatures dropped close to freezing over night. The free Navette service is great but could run more often. Staff were certainly going the extra mile and we would wholeheartedly recommend the Le Vizir to families with children and would not hesitate...

I enjoyed it overall as it was my first holiday and nice to have a getaway. The grounds are generally pleasant, palm trees etc everywhere. We stayed in a solarium suite which was out of the way, a view of the car park and barren area, no greenery in that patch of land let it down.

I enjoyed the pools. They have an adult pool, a children's pool (that runs quite deep in some parts so keep little children in shallow sections and go in with them),a women's only pool in a secluded area behind the children's pool.. it has a jacuzzi.

I enjoyed breakfast. Wide selection Inc savoury, pastries, cereals, fruit and hot drinks machine. Some people got fed up that breakfast was the same spread everyday though.

Staff were very nice, some made an effort to be friendly and remember our names..sayeid was very lovely. They have aqua gym, archery,ping pong and other activities held at certain times. At night there is a kids disco by the pool and sometimes traditional entertainment.

There were a few scattered groups from the UK but the majority of clients are French speaking Moroccan. We never felt unwelcome but if you want to meet others you might want to know.

Be aware / let downs: the restaurant is very expensive and dinner is not very good the resort is far from the city so you can't shop or go exploring without a taxi, which you'll pay for. they don't give you anything, even water. The nearest supermarket needs to be driven to. You let them know at reception you require a taxi. Moroccan water from the tap may not be something you wish to drink. they don't clean your rooms. Floors are not swept, bedding is not changed (beds are made and clean towels provided).. the mess on the floor accumulates air con is very weak WiFi is very weak except by the kid's pool unless you speak French or Arabic there can sometimes be a communication struggle as many staff have no English.. we got by and it wasn't a major issue we had no phone to call reception/ room service.. had to walk quite a way everytime old furniture, stained, disintergrating one of the rooms we were in had no main light, only lamp light many things are not consistently maintained e.g. sometimes they run the fountains.. which are all over the grounds, but these are dry most of the time the spa is closed since covid unless you book activities outside the resort you...

Le Vizir offers tranquility away from the centre. ||||The hotel is very welcoming and staff are happy to help with your requests.||||The solarium suite is perfect for a family with a double bed, twin beds and sofa beds. All rooms are located close together which is reassuring. There is a kitchen stocked with what is necessary to cook. Outside there is a large roof terrace which is beautiful and private enough to sunbathe on and has plenty of space for children. ||||Breakfast is varied and a good quality, you wont struggle to find something you like, theres both healthy and unhealthy options for all.||||The rooms are well maintained and serviced daily. We didn't find any cleanliness concerns or any dating to put suite for that matter. The soap is always plentiful refilled and a fresh bottled of water given daily.||||The hotel grounds are green and lush with friendly gardeners dotted around. Theres a picturesque long pool located in the estate as well as a huge children's play pool. Unfortunately we only put our feet in as it was too cold. ||||Theres activities for children on site such as rope climbing, rock climbing and archery. ||||The daily shuttle bus is regular we always took one bus into town but often took a taxi back costing between 100 to 150 Dirham and taking around 20 mins. The last return bus at this time of year is 730pm and going into town first bus is 10am.it does drop you off 10 mins from centre, download offline gps and it's a pleasant stroll to the medina.||||As a practising muslim family visiting this location there is both faults and room for improvements.||||The hotel staff are pleasant, respectful and have good manners.||Theres no vulgarity we saw.||The ladies have a dedicated and private pool-spa.||There no alcohol available or welcome on the site.||||Theres is some rooms for improvement for me to say it's a fantastic halal resort. Small things that make a difference such as||||Qibla direction in room||No music within the resort||No pictures on the lobby screen of people having a foam party by pool.||||Overall I would certainly consider staying again and wouldn't...