In one sentence… Palais Riad Berbère exceeded all of our expectations of service, comfort, hospitality and value for money.||We visited in the first week of October 2024, and enjoyed temperatures around 35 deg C. This country riad is located on the outskirts of Marrakesh, with the city being reached easily by taxi quickly arranged by Patrick or his staff. Return taxis are easily found in the city taxi ranks, although we found a driver and kept his mobile number to hand. Trips into the local desert etc. were easily arranged by the riad too.||Our stay was enhanced by the attention and friendliness of Patrick and his staff. Customer service here is excellent. We had difficulties with cash withdrawals from ATMs in the city, but Patrick simply provided cash and put it onto our account. This was very useful; however, I would imagine that the hotel does not carry cash at all times. My advice is take a good backup bundle of your own currency as there are reasonable and fair exchanges in the city. We’re British so had some GBP with us, not enough though! Lesson learned/shared?||Our room was clean and spacious but please don’t expect ‘Four Seasons’ splendour. Instead settle into the essence of comfortable rural Moroccan living. The paintwork may be a little tired and the bathroom properly fitted and fundamental but, the bed was very comfortable and everything worked as it should. The hotel was clean throughout, the large swimming pool and garden well managed and equipped. The open kitchen facing onto the garden provided good food at fair prices, including an excellent breakfast (we were B&B guests), all provided by a cheerful and friendly staff.||We also enjoyed using our French language skills, which we found most useful too. Patrick speaks excellent English, as do his front of house staff. Oumaima also deserves a mention, being friendly, polite and most helpful at all times.||Should you go to Palais Riad Berbère to enjoy the best of Marrakesh and this area of Morocco? Yes! Expect a warm welcome, comfort and great service for a fair price.||I hope that we...
Read moreThis is by far the best hotel i have had a stay at. We arrived after a chaotic cancellation by another hotel in Marrakech city which left us a bit stranded. The welcome we received from Patrick and his team was exceptional and exactly what we needed after a chaotic arrival in Marrakech.
The hotel itself is a beautiful piece of architecture. The setting is magnificent with a impeccable garden and large pool. The main square is only a 15 minute drive away, but you feel like you're in a small piece of the garden of eden, away from the beautiful chaos that is Marrakech, yet close to it all the same.
The staff is very kind and gave a thorough explanation of do's and dont's when visiting Marrakech. Patrick gave very useful information about the best ways to transport to and from the city, around the city, to the airport,... Places to visit, ... Be sure to ask them for tips when you arrive, especially transportation wise they can save you a big hassle!
The hotel restaurant provides both authentic dishes and dishes for the more picky eaters ;). Due to the amazing quality of the food we ate here most of our stay.
In summary: This hotel is perfect for a visit to Marrakech for families, couples and solo travellers. The food is excellent, the hotel itself is beautiful and the staff is the most kind i...
Read moreThis is a somehow strange hotel. First, it is not in Marrakesh, but at about 20 to 30 minutes drive from Jemaa el-Fna. Both Google Maps and Tripadvisor show a wrong location for the hotel (Booking.com shows it correctly). There is absolutely nothing in the area. The hotel does not have a proper sign from the outside. You won't even find taxis here; you have to book one through the hotel and it will cost you about 150 dh to go to the city centre. Also, there are no restaurants within miles from the hotel, so you need to eat here. The food at the restaurant was good but was about twice the price we would have paid elsewhere, and you have to order at least one hour before you would like to eat. So this hotel is definitely not a good choice to visit Marrakesh. There are however some good sides. The staff is extremely helpful. The room is large. The whole hotel was very quite. There is a pool. The price is reasonable. The only case when this hotel can be a good choice if you're looking for a quiet place to relax outside of Marrakesh and you're not planning to leave the hotel during your stay or...
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