The Oberoi, Marrakech — Hotel in Marrakesh Prefecture

The Oberoi Marrakech - Where Opulence Meets Moroccan Splendor

I recently had the privilege of staying at The Oberoi Marrakech, and it was an experience beyond compare. From the moment I set foot on this luxurious oasis in the heart of Morocco, I was enveloped in an atmosphere of opulence, beauty, and warm hospitality. The Oberoi Marrakech is not just a hotel; it's an exquisite journey into the heart of Moroccan splendor.

The first thing that struck me was the stunning architecture and design of the property. The Oberoi Marrakech seamlessly blends traditional Moroccan elements with modern luxury, creating an environment that is both visually captivating and incredibly comfortable. The intricate tilework, lush gardens, and graceful arches transport you to a world of timeless elegance.

The rooms and suites at The Oberoi Marrakech are nothing short of perfection. I had the pleasure of staying in a spacious and beautifully appointed Deluxe Suite, which featured a private terrace that overlooked the breathtaking Atlas Mountains. The attention to detail in the room's design, with its handcrafted furnishings, intricate textiles, and soothing color palette, was nothing short of exceptional. The suite was a haven of tranquility, offering a seamless blend of contemporary comfort and traditional Moroccan charm.

The dining experiences at The Oberoi Marrakech are a true culinary delight. The hotel's signature restaurant, "Siniman," offers a delectable fusion of Moroccan and international cuisines. Every meal was a feast for the senses, with impeccable service and the finest ingredients. The rooftop bar, with its panoramic views of Marrakech, is the perfect place to unwind with a cocktail as you watch the sun dip below the horizon.

What truly sets The Oberoi Marrakech apart is its unwavering commitment to service excellence. The staff, from the moment I arrived to my reluctant departure, was consistently attentive, courteous, and genuinely caring. They went above and beyond to ensure that my stay was nothing less than perfect. The level of personalized service is simply unparalleled, and it's this attention to detail that elevates The Oberoi Marrakech to a league of its own.

The spa at The Oberoi Marrakech is a sanctuary of well-being. Nestled within the lush gardens, it offers a range of rejuvenating treatments and therapies inspired by Moroccan traditions. I had the pleasure of indulging in a Hammam experience, which left me feeling utterly relaxed and rejuvenated.

The Oberoi Marrakech is not just a hotel; it's a destination in itself. Whether you're seeking a romantic getaway, a luxurious retreat, or an unforgettable escape, this oasis in Marrakech has it all. From the moment you step through its doors, you're transported to a world of timeless elegance, surrounded by the beauty and warmth of Moroccan culture.

In conclusion, The Oberoi Marrakech is a gem in the heart of Morocco, where opulence meets Moroccan splendor in perfect harmony. Every moment spent within its walls is a memory to cherish. If you are looking for a place that encapsulates the essence of luxury, hospitality, and beauty, then look no further than The Oberoi Marrakech. It's an experience that will stay with you long after you've left, a true masterpiece in the world of luxury...

Our stay at The Oberoi, Marrakech was nothing short of extraordinary, and it’s difficult to express just how incredible our experience was. From the moment we arrived until the day we left, the staff went above and beyond to ensure that every aspect of our stay was perfect.

The attention to detail at this property is unmatched. Our room was always immaculate, thanks to the diligent room cleaning and service team, who left no stone unturned in maintaining cleanliness and comfort. Their dedication to making our stay enjoyable was evident in every interaction.

One of the standout features of our stay was the WhatsApp concierge service. This was an absolute game-changer, making it incredibly easy to communicate with the staff, arrange services, and ask for recommendations at any time. The convenience and efficiency of this service added a level of luxury that we had never experienced before.

Room service was equally impressive, with a varied and delectable menu that catered to all our cravings. Both of the on-site restaurants, Siniman and Tamimt, were exquisite, offering a culinary journey that was both delightful and memorable. Breakfast at the hotel was faultless, with a fantastic array of options, including pancakes specially prepared for our son, which he absolutely loved.

The communal pool was another highlight, pristinely clean with attentive staff always ready to assist. The poolside food was delicious, allowing us to enjoy a relaxing day by the water without having to leave our loungers. The hotel grounds are spectacular—beautifully landscaped and meticulously maintained, offering a serene and luxurious environment throughout our stay.

We also appreciated the high standard of the cars arranged for us by the hotel, which made exploring Marrakech and the surrounding areas both comfortable and stress-free. The rooms themselves were a haven of luxury, spacious and beautifully designed, providing us with the perfect retreat after a day of adventure.

We stayed at The Oberoi for an extended period, and the staff made every effort to ensure we had everything we needed, even offering to extend the menu if we had any special requests. This level of personalized service is what truly sets The Oberoi apart.

A special mention must go to the donkeys, Brownie and Sugar, who added a charming touch to the grounds, much to the delight of our son. The gym and spa facilities were top-notch, offering everything we needed to stay active and relaxed during our stay.

What really made our stay unforgettable, however, was the way the staff engaged with our 5-year-old son. The kids club was fantastic, with the staff showing genuine kindness and care, ensuring he was entertained and happy throughout our stay. The personal touches, such as knowing our names and preparing pancakes for him at breakfast, made us feel truly valued as guests.

In summary, while the hotel and its grounds are absolutely stunning, it is the staff who make The Oberoi, Marrakech an unparalleled destination. We left with wonderful memories and a deep appreciation for the incredible hospitality we received. We cannot wait to return and experience this slice of...

We are writing this review whilst at the hotel. We have travelled internationally extensively over the last 40 years . |The Marrakech Oberoi is set in beautiful grounds. The villas are kept immaculately clean and our cleaner Fatima |Zehra Settoui was excellent and very committed. The hotel staff are in every department first class. |The hotel prides itself as being the no 1 resort within the Oberoi group for the |Middle east. |We are over very many years used to visiting Dubai and we have to say that overall the hotel is struggling to operate within its 5 star rating.|We are however sure anyone coming here will thoroughly enjoy their stay by reason of the staffs efforts - however there are issues which should not be happening with this grade of hotel.|In essence these are issues which reflect more at the management level.|Ww have now within a weeks holiday experienced problems which have ranged over the following matters:-|1. A door bell which did not my work - causing us to have staff walking in when we did not know they were calling - the bell was repaired upon request;|2. Leaving used pots and cutlery from lunch room service without recovery until a reminder call was made - this has happened more than once - again eventually rectified;|3. Not fully replenishing tea, milk and other items without making a specific request to do so;|4. Room turn down service being delayed requiring a follow up telephone call to effect;|5. Serving the wrong room service request and then not rectifying the same without a follow up call and our refusal to sign the unrectified meal invoice provided;|6. The restaurants here serve excellent food - yet yesterday at the highly rated Indian restaurant the chicken dish served to one of us and also to our friends was barely warm - one of our friends raised this issue and the meal was redone - the other two were thought to be passable but today those who ate these chicken meals have been unwell;|7. The pool service is below par - we have to ask for water and ice and prep our own sun beds on arrival - for a 5 star rated resort in our experience this is highly unusual;|8. In addition several of the sun bed umbrellas in use are damaged - again this is not a good look for a 5 star resort|9. The breakfast choice is very good and the restaurant staff very helpful but the food has been sent back on a number of occasions as too cold or in regard to waffles and eggs over done;|10. The hotel minibus used for complimentary trips to Marrakech was extremely hot when we used it and when air conditioning was requested the windows were still left open causing the passengers to experience wind disruption unnecessarily - the bus appears a little elderly for a 5 star resort.|11. We comment that the buggy hotel drivers are required to wear traditional Moroccan clothing including heavy velvet capes in what is often 40 degree heat which we are sure becomes very uncomfortable for these employees and should be replaced with lighter clothing.||Again we should emphasise the potential of future guests enjoying this hotel BUT these issues should not be happening at a 5 star resort. ||We hope this assists others....