Mingalar Mandalay Hotel — Hotel in Mandalay District

Service was not good as I expected. Took around 30 mins for check-in process. We booked 2 rooms and stayed only 2 nights even tho we needed to stay more. We booked one day first and next day at 9 am we extended for the second day at the same price as the first day (I did confirm the price with the staff first) and asked if payment could be made around 4-5 pm as we needed to be at somewhere by 9 am and we were late already. They informed that we can make the payment when we check out…. When my brother came back to the hotel first at 4:30 pm and tried to go up to the room, realised they deactivated the rooms key cards. Had to go back to reception to reactivate and the reception told me brother we didn’t extend another day. Then why they think we left our stuffs in the rooms and never came back until 4/5 pm ? I came back around 5:30 pm and I had to wait another 30 mins to reactivate my access card again and I needed to go out by 6:00 pm and had no time to get ready and all. Wasted my time. This is not all, they said second day room rate had increased and asked 20,000 kyats more per room which was 40,000 kyats. That was ridiculous. I would not mind paying that money if they said it was the price when I did the extension. I felt like scammed and had to confront with the staff. It was frustrating. I was barely at the hotel in these 2 days but almost every minutes of my time there was spent for confronting them and waiting for the check-in/ card activation processes. The breakfast buffet was good but you need to be non-stop eating and/or watching your plates. Once you stop eating and/or look away (not walk away) , the staff will just keep the plates. My brother went to toilet and I was still at the table, I just looked at my phone for a message and looked up a min later, my brother’s plates with full of foods are gone. There wasn’t a lot of people waiting for the table or anything. They were just rushing for don’t know what. It was quite unpleasant stay for us. The location was ok, it was next to new ocean mall. But far from downtown. The room was acceptable size, not that spacious. I got pool side view and my brother...

I recently had the pleasure of dining at The Atrium Restaurant, and I cannot say enough about the incredible service and support provided by their exceptional team. From the moment we walked in, the staff made us feel welcome and valued.

The waitstaff, including Thara Soe, Eant Min Naing, Kaang Khant Kyaw, Full Moon Aein, Thieingi Kyaw, Kyaw Swar Phyo, and Nay Zin Htike, were attentive and courteous throughout our entire dining experience. They went above and beyond to ensure our needs were met, offering insightful recommendations and catering to our preferences with a smile. Their professionalism and genuine friendliness added a special touch to our visit.

Restaurant Manager Shwe Sin Aung deserves special mention for his outstanding leadership. He ensured the seamless operation of the restaurant and was readily available to address any questions or concerns. His commitment to maintaining high standards in both service and food quality was evident, and it greatly contributed to our delightful dining experience.

Not only was the dining experience outstanding, but the housekeeping services were also top-notch. Pyae Sone Naing and the housekeeping team kept the room impeccably clean, creating a comfortable and hygienic atmosphere for guests.

Overall, I am thoroughly impressed with the dedication and teamwork displayed by the staff at The Atrium Restaurant. Their commitment to providing exceptional service and support is truly commendable. I look forward to returning to this establishment and highly recommend it to anyone seeking a memorable dining experience. Thank you to the entire team for making our visit...

Our experience at Mingalar Mandalay Hotel was truly memorable. The hotel offers a perfect blend of comfort, luxury, and traditional Burmese hospitality. The rooms were clean, spacious, and well-equipped with all necessary amenities. The dining options were diverse, serving delicious local and international cuisine.||A special shoutout to Concierge Caption Myint Zaw, who helped us with so many things during our stay. His guidance and assistance made our trip much smoother, and we truly appreciate his warm hospitality and professionalism.||The hotel’s location is also a great advantage, as it provides easy access to Mandalay’s key attractions. The staff were friendly and attentive, making sure we had everything we needed.||Highly recommended for anyone...