Kalahari Anib Lodge, Gondwana Collection Namibia — Hotel in Hardap

The staff are always friendly but the lodge needs some TLC. The paint in the swimming pool is peeling off and 3 members of our family cut their feet. We left empty drink glasses on a table beside the pool at 12:00 and when we returned at 16:00 they were still there. Someone should be doing a round every 30-45 minutes to take away dirty glasses and it would also promote more sales as people will be willing to order more drinks from the waiter. The rooms are not as clean as they should be, showers need deep cleaning, no sweeping under beds or tables, the big poof in the room is super dusty, towels smell bad, two dirty cups and the top bunk in the comfort family room had sand IN the bed when my daughter went to bed. We have been coming to this lodge since 2018 and we can see how the quality of the physical lodge has deteriorated. We understand there is wear and tear, but some aspects are lacking. Our dinner on Friday 17 November was very poor and I cannot justify paying the amount we do for a sub-standard quality dinner. Also, there are so few animals compared to when we came here at first. This lodge is well located for us, which is why we’ve visited it so frequently, but sadly we won’t be rushing back anytime soon. We often tell friends and family about how much we love Kalahari Anib, but our last visit has left little...

It was the first stop of our namibia trip two weeks ago. The rooms, pool and view are nice and we liked that they are hiking routes. The dinner was great, whilst for breakfast we missed any sweet things to put on bread (eg honey, marmelade) and the fruit salad only contained apples. We especially liked the game drive in the evening with drinks & snacks.

The reason why we only give a three Star Review overall is the (mostly) unfriendly staff und terrible service in the restaurant. A few examples: we had breakfast outside and had to ask three times until someone opened the umbrella for us - the waitress didnt even answer us, in the end i was even saying „thank you & sorry for bothering you“ (still no answer from her). Our table was also missing cups - so After not getting any after asking two times i got myself some tea in a glass. A waitress approached me „you need to get it in a cup“ - she promised me to bring me one which never happened. At the second evening we didnt order any drinks because we finished the wine bottle from the night before - after stating that the waitress ignored us for the rest of the evening and we were not even able to order soft drinks. They are many more examples - we did not experience this low level of service at any...

Beautifully laid out and the family room was fabulous, like a mini apartment. Evening meal/dinner & breakfast is buffet. Lunch is a la carte - European with a Namibian take. Quality is good with exotic meats (kudu/antelope et al). Good selection of wines and gins. Beers less so.

Absolutely recommend booking the Sundowner game drive. Our guide Jürgens was top, very informative and found nearly every animal to be found (except giraffes).

Took a hike around the massive reserve - superb. Yet keep on the marked trails.

Staff are polite, friendly and efficient, yet not quite yet customer focussed. Things to watch out for: use closed shoes when walking around the resort (especially off the main areas). Reason: thousands of tiny thorns (apparently from surrounding plants/weeds). And from very painful personal experience, barefoot or flops definitely NOT recommended. There was no info on this given during check-in or afterwards. Also, I ordered a beer that was off/sour and only noticed after drinking half. Then spent the entire night hugging my new pal, T. Oilet-Bowl. Just a one off I'm sure... All in all, a thoroughly enjoyable stay. Thank you Anib...