Landgoed Ehzerwold — Hotel in Lochem

The main building of the hotel was built as a hospital a century ago, but converted 25 years ago to hotel and congress center. The hotel grounds are extensive, with room for two large outbuildings, where the hotel rooms are, and a parking lot. The room that was assigned to us, was spacious and the cleanliness was OK on a superficial inspection. Add free, reasonable fast wi-fi and a breakfast buffet with plenty of choice; this would be a great stay in Hotel Ehzerwold, yes? But the devil is in the details as usual. Our arrival was a bit of a challenge. We arrived in the evening. The reception desk was not in service, so we had to go to the restaurant in search for a waiter to check us in. The waiter gave us some vague directions to find our way around in the grounds to get to the parking lot and the hotel buildings. TripAdvisor friends, it is so dark there in Almen in the evening, that we had a job on our hands to find our way. In daylight we noted that there were obvious road signs directing guests to the parking lot, but these signs weren't illuminated in the evening. Further about the room, the shower stall lacks a door, so taking a shower means inundation of the bath room floor. The small size of the shower stall precludes it to be called a walk-in shower. Furthermore, in the bathroom, the first signs of tiredness can be noticed. When I turned down my duvet, the cleanliness rating of the room was dented, because I found a hair in my bed. moreover, hotel Ehzerwold has joined in the practice to add an extra fee on top of the room price, called green fee or environmental fee. (Maybe to give the guest a feel-good moment). But adding a charge to the room (except the local tourist tax) is a breach of European rules. Every unavoidable cost except local tourist taxes must be included in the room price. I hope this practice will be stamped out soon. Summarizing, zooming in on de details of our stay, then a three point rating is the most I can do. Oh, yes, don't expect a fridge, a safe or tea and coffee making facilities. They are not in the room. You can earn a free cup of coffee by making up the bed yourself and doing another day with the towels. (Just hang a "no service required" sign on the doorknob). To end this review on a positive tone: At checking out a cup of coffee "to go" is offered...

Usually they ask you if you enjoyed your stay when you check out. Here they didn’t bother and couldn't care less………because they had a good idea of the answer I wonder?||Sure, the bad weather wasn’t their fault and to be expected this time of year. ||But - with corona measures - agreeing a certain arrangement re.breakfast and not passing it on to the relevant person, so getting breakfast turns into a very unpleasant situation, is not very helpful. With the result we skipped b/f the next day. ||The fact that they’d arrange take-away meals was known to us; even so, hauling your meal on a tray through the rain and eating it luke warm at best, or more likely cold is not our idea of fun. A stay in a hotel should be relaxing and a bit of a treat, but I’m afraid there was no chance of that here. There were hardly any guests, absolutely no atmosphere , staff difficult to find or contact and only the guy in the restaurant, Melvin if I remember correctly, was pleasant and really friendly. The room was fairly comfortable, but there were no extra's like f.i. coffee- and tea making facilities , which, under the circumstances, was the least they could have done. And the promised 'coffee-to-go' wasn't even offered :-)||The area is really very nice and we will want to return, but there's bound to be more welcoming places...

Well what can i say, arriving from the UK straight into 10 day isolation, no delivery of meals as promised when booking had to collect breakfast which in itself was a task, How big do arrows have to be before Dutch people can actually see them????? wondering backwards and forwards, basically doing what they want and they wonder now why the infection rate is sky high, still allowing people coming from the most infected areas of Holland to a low risk area was still baffling.||The noise at weekends was unbelievable young girls running up and down the corridor till two in the morning screaming and giggling, obviously no security, i was there to work but got very little rest or sleep during weekends, nobody interested when complaining and the Dutch could not care less attitude was annoying to say the least.||My pet hate most of all in hotels are the real 'ignorant' 'inconsiderate' if you want to call them people who find it necessary to slam doors as hard as they can to make sure they are shut, now i dont care about arguing with ignorant fools.||If you want peace and quiet THEN THIS IS NOT THE HOTEL FOR YOU, i could not wait to leave even though i had another month of work.||AVIOD AT ALLL COSTS You have...