Te Hihi Estate — Hotel in Franklin

They are lying to customers and have no respect to other businesses or people. They call them luxury more like privileged people who think they are above others. Will never be doing business again with Te Hihi. We have done events here before even then have had many problems with there management team adding last minute requests(litterally one day before event type). Lost alot of money because of these guys. Worst place...

Don't expect Te Hihi Estate to deliver outstanding customer service. They have simply zero understanding of what the concept of "customer service" is all about. They will ignore your inquiry which is an absolute disgrace for a place calling itself "luxury". Wake up guys, when you charge thousands of $$ you need to learn that your customer service should be...

Tehihi Estate's new management team has really taken this place to the next level. I recently attended a team building retreat here and was impressed by the range of activities. The estate's peaceful setting made for the perfect backdrop for our retreat. I highly recommend Tehihi Estate for anyone looking for a top-notch team...