Lorneville Holiday Park — Hotel in Waihopai Toetoe Community

Edited below to respond to reply.

We had 2 powered sites so I'm unsure of the room quality. Most reviews seem positive but we had a very different experience. One of the most expensive sites for a family of 4. $88 a night was very pricey considering there is no included WiFi and the facilities are poor. The service was unfriendly. Maybe because we arrived at 5:10pm and the reception closed at 5pm. All booking was done via Facebook and this wasn't mentioned otherwise we would have called ahead. All other receptions are open until at least 7pm so we weren't expecting it to close so early. Though there is a sign on the door saying if reception is closed, park at an empty site and send a text message, which we would have happily done. The laundry and bathroom facilities are very poor. Unclean and in need of maintenance. The water pressure and heat was good though. Nice to have some extra space in the bathroom too. Communal kitchen wasn't great. All the typed signs posted around weren't very warm or inviting. The grounds themselves are well maintained. Would have liked to see the barn and the rooms to make a fair judgement overall.

Response to reply; Thank you for your reply. I'm not sure if you properly read the review. It wasn't all bad. The signs I'm referring to were typed on printer paper and laminated. The ones about providing soft toilet paper so turn off the lights and whoever is bringing dirty shoes in, stop it. They were just not very welcoming.

Also, you may have us mistaken when you said you answered our call as we never called you.

We would have come to speak to you if we thought it was required but your reception was closed.

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