Hotel Suyapa Beach — Hotel in Leon (Municipality)

We were put in what I assume was the worst room in the hotel, even though there was clearly other rooms available. The desk lady didn't seem too thrilled when we came to book a room. The room was on the 3rd floor and had the roof sheets as a ceiling. When we first arrived, we noticed what appeared to be mice droppings on the floor. It wasn't long before we started hearing squeaking coming from the walls. Throughout the night the squeaking got incessantly worse. The next afternoon we had a bat fly out of the ceiling into the room. We told this to the desk lady and she proceeded to laugh at us. We were given a new room, on the second floor, but the desk lady seemed completely unworried about the fact that there was a horde of bats living in the roof of the building.

The property clearly prefers to cater more towards locals, but the service we got from one sour desk lady was truly terrible. The only time she smiled was while laughing at us. She didn't seem to have any overseer and that is a detriment to the business. The restaurant staff were great and the food was good. The free breakfast and water jugs on each floor were really nice. The location of the property was fantastic. But overall, the lack of basic standards, and terrible customer service made for a...

ae were desperate for a room after arriving at Hotel Bomilu where they reserved a room for us that was so hot and had a ceiling fan that went clang, clang, clang. Then we tried Hotel Ola Azul where there was only one room with air conditioning but it wasn't working. It looked like no one was staying at the hotel and the pool was green. Then we found Hotel Suyapa Beach which has simple rooms. It was just me and my husband but we chose a room with a queen and a single bed just to have more space. It was room #8 on the second floor and close to the beach. We could hear the waves. There is no hot water but the water is a wonderful, refreshing (but not chilly) temperature. The room was $60 and a hearty breakfast was included. The restaurant didn't open until 7:30am and then it took nearly 30 minutes for our breakfast to come, making us late for the tour we had arranged. But it was worth waiting for. Restaurant service...

Really lovely hotel 🏖️🏄‍♀️🩷 Very traditional Nicaraguan holiday place |Quiet in the week & then weekends the locals all|Come to Enjoy the Beach 🏖️ We came for 1 night & stayed 5! Lovely rocking chairs to read, great surf school next door (called coco - great reviews) |Room 7 triple had terrace wirh beautiful sea views & paid great price of $35 cash inc delicious breakfast 🍳 fresh juice etc |Thank you to the manager Rita, cleaning staff Katie (very very clean!) Juana & Surgio in breakfast restaurant & Juan night guard.|Only ask is that water 💦 is made available - the only hotel in our 8 different places on 3 week trip that didnt have water & instead asked you to buy plastic Bottles … spoke to Rita & she was very helpful & said would give feedback...