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Mercure Hotel Sohar — Hotel in Al Batinah North Governorate

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Mercure Hotel Sohar
Description
Relaxed rooms & suites in a contemporary lodging offering a polished restaurant & an outdoor pool.
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Mercure Hotel Sohar
OmanAl Batinah North GovernorateMercure Hotel Sohar

Basic Info

Mercure Hotel Sohar

Al Humbar West, As Suwayhrah Street, Sultan Qaboos St, Sohar 311, Oman
4.0(1.1K)

Ratings & Description

Info

Relaxed rooms & suites in a contemporary lodging offering a polished restaurant & an outdoor pool.

attractions: , restaurants:
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Phone
+968 22 354800
Website
all.accor.com

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Posts

Amit NinaweAmit Ninawe
Last week, I spent a couple of days in Sohar for work. I stayed at the Mercure Hotel Sohar, which offered a positive experience overall: Positives: 1. The hotel staff was exceptionally friendly and welcoming, accommodating requests as much as possible. 2. The hotel was well-maintained and clean. 3. They served a satisfying breakfast with a wide variety of continental options, including a live egg counter. 4. The rooms were spacious, equipped with effective air conditioning and comfortable bedding for a restful sleep. 5. Room service offered a diverse menu and was prompt in their service. 6. The hotel had a large pool with well-regulated water temperature. 7. Special appreciation for making the hotel washroom very disabled friendly. Negatives: 1. The gym was small and had limited equipment, making it feel crowded when shared by just a few people. 2. The housekeeping team could benefit from additional training. Despite thorough room cleaning, they overlooked removing the previous night's dining plate and tray from my room. Overall, Mercure Hotel Sohar is a fantastic choice for accommodations in Sohar. I would confidently recommend it over other options in the city. While there are areas for improvement, particularly with the gym and housekeeping, the hotel maintains Accor's high standards and ensures guest satisfaction. With some adjustments, it has the potential to reach even greater heights. Looking forward to spending more heights in this wonderful hotel.
Mudit SrivastavaMudit Srivastava
A great experience. I loved staying here. Excellent food at the restaurant mosaic. Their team is wonderful which makes your stay memorable and comfortable. All of them are doing a great job in keeping the guests satisfied and happy. Below listed guys deserve a special mention among them. Ali : well behaved and disciplined bellboy. Always there to help. I had to shift my room and he helped me with everything. Jaf : A very smart guy, he takes care of all your needs whatever it may be and always greets with a wide smile making you feel welcome always. Customer satisfaction his priority. Will take care of your kind of taste requirements in the restaurant. Shreya and Grace: very courteous and smiling always makes you experience in the restaurant pleasant and delightful. Santosh and Rakesh: be it very early in the morning (@5) they're ready to welcome you for a scrumptious breakfast. Live counter for eggs- Rakesh is an expert in that. Aptly located with all facilities (gym, swimming pool, excellent room service, housekeeping and laundry etc. ) you'll need for a comfortable and happy stay in Sohar. Keep up the good work.
Nim NarayananNim Narayanan
Great Service and Ambience, but Buffet Options Were Too Limited I recently visited the restaurant at a 5-star hotel, and while the overall experience was pleasant, the buffet selection left me quite disappointed. To start with the positives — the place was neat and well-maintained, creating a very comfortable atmosphere. The service was truly excellent. Special thanks to Neel and Gautham ,who were both extremely professional, polite, and welcoming. Their friendly approach made us feel genuinely cared for. The food taste was good, and we enjoyed what was available. However, for an 8 OMR buffet, the variety was surprisingly limited. There were only a few items — 1 plain rice, 1 Arabic rice, 1 chicken dish, 1 fish dish, 1 pasta, a few cakes (2–4 types), and some cut fruits. That was all. For a 5-star restaurant, I expected a much wider selection and more value for money. On the brighter side, the DJ music and the poolside seating created a lovely evening vibe. We had a nice time relaxing and enjoying the atmosphere despite the buffet disappointment.
See more posts
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Find your stay

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Last week, I spent a couple of days in Sohar for work. I stayed at the Mercure Hotel Sohar, which offered a positive experience overall: Positives: 1. The hotel staff was exceptionally friendly and welcoming, accommodating requests as much as possible. 2. The hotel was well-maintained and clean. 3. They served a satisfying breakfast with a wide variety of continental options, including a live egg counter. 4. The rooms were spacious, equipped with effective air conditioning and comfortable bedding for a restful sleep. 5. Room service offered a diverse menu and was prompt in their service. 6. The hotel had a large pool with well-regulated water temperature. 7. Special appreciation for making the hotel washroom very disabled friendly. Negatives: 1. The gym was small and had limited equipment, making it feel crowded when shared by just a few people. 2. The housekeeping team could benefit from additional training. Despite thorough room cleaning, they overlooked removing the previous night's dining plate and tray from my room. Overall, Mercure Hotel Sohar is a fantastic choice for accommodations in Sohar. I would confidently recommend it over other options in the city. While there are areas for improvement, particularly with the gym and housekeeping, the hotel maintains Accor's high standards and ensures guest satisfaction. With some adjustments, it has the potential to reach even greater heights. Looking forward to spending more heights in this wonderful hotel.
Amit Ninawe

Amit Ninawe

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Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
A great experience. I loved staying here. Excellent food at the restaurant mosaic. Their team is wonderful which makes your stay memorable and comfortable. All of them are doing a great job in keeping the guests satisfied and happy. Below listed guys deserve a special mention among them. Ali : well behaved and disciplined bellboy. Always there to help. I had to shift my room and he helped me with everything. Jaf : A very smart guy, he takes care of all your needs whatever it may be and always greets with a wide smile making you feel welcome always. Customer satisfaction his priority. Will take care of your kind of taste requirements in the restaurant. Shreya and Grace: very courteous and smiling always makes you experience in the restaurant pleasant and delightful. Santosh and Rakesh: be it very early in the morning (@5) they're ready to welcome you for a scrumptious breakfast. Live counter for eggs- Rakesh is an expert in that. Aptly located with all facilities (gym, swimming pool, excellent room service, housekeeping and laundry etc. ) you'll need for a comfortable and happy stay in Sohar. Keep up the good work.
Mudit Srivastava

Mudit Srivastava

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Great Service and Ambience, but Buffet Options Were Too Limited I recently visited the restaurant at a 5-star hotel, and while the overall experience was pleasant, the buffet selection left me quite disappointed. To start with the positives — the place was neat and well-maintained, creating a very comfortable atmosphere. The service was truly excellent. Special thanks to Neel and Gautham ,who were both extremely professional, polite, and welcoming. Their friendly approach made us feel genuinely cared for. The food taste was good, and we enjoyed what was available. However, for an 8 OMR buffet, the variety was surprisingly limited. There were only a few items — 1 plain rice, 1 Arabic rice, 1 chicken dish, 1 fish dish, 1 pasta, a few cakes (2–4 types), and some cut fruits. That was all. For a 5-star restaurant, I expected a much wider selection and more value for money. On the brighter side, the DJ music and the poolside seating created a lovely evening vibe. We had a nice time relaxing and enjoying the atmosphere despite the buffet disappointment.
Nim Narayanan

Nim Narayanan

See more posts
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Reviews of Mercure Hotel Sohar

4.0
(1,074)
avatar
4.0
47w

I recently had the pleasure of staying at the Mercure Sohar Hotel, and I must say, it was an outstanding experience from start to finish. The hotel itself is beautifully designed, offering a perfect blend of comfort and luxury.

Upon arrival, I was warmly welcomed by the receptionist, Ms. Khulood Al Shidi. Her exceptional professionalism and kindness made a great first impression and truly set the tone for my stay. She went above and beyond to ensure that all my needs were met, and I felt valued as a guest.

The restaurant staff was also very welcoming, creating a friendly atmosphere for all diners. However, I believe that introducing a more diverse menu would enhance the dining experience even further.

Additionally, I would like to commend the room service, particularly Mr. Hassan, who is from Bangladesh. He was prompt, attentive, and very helpful, making sure that I had everything I needed during my stay.

Overall, I highly recommend the Mercure Sohar Hotel for anyone looking for a wonderful stay. The combination of excellent service, comfortable accommodations, and a welcoming atmosphere makes it a standout choice in the area.

Feel free to modify any part of the review as you see fit!Sure! Here's a review in English for the Mercure Sohar Hotel:

I recently had the pleasure of staying at the Mercure Sohar Hotel, and I must say, it was an outstanding experience from start to finish. The hotel itself is beautifully designed, offering a perfect blend of comfort and luxury.

Upon arrival, I was warmly welcomed by the receptionist, Ms. Khulood Al Shidi. Her exceptional professionalism and kindness made a great first impression and truly set the tone for my stay. She went above and beyond to ensure that all my needs were met, and I felt valued as a guest.

The restaurant staff was also very welcoming, creating a friendly atmosphere for all diners. However, I believe that introducing a more diverse menu would enhance the dining experience even further.

Additionally, I would like to commend the room service, particularly Mr. Hassan, who is from Bangladesh. He was prompt, attentive, and very helpful, making sure that I had everything I needed during my stay.

Overall, I highly recommend the Mercure Sohar Hotel for anyone looking for a wonderful stay. The combination of excellent service, comfortable accommodations, and a welcoming atmosphere makes it a standout choice...

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avatar
5.0
1y

I recently had the pleasure of staying at the Mercure Hotel in Sohar, and I wished to share my outstanding experience with the world. From the moment I arrived the hospitality extended by the entire staff was truly exceptional.

First and foremost, a heartfelt congratulations to the entire team at Mercure Sohar, including the reception staff, the talented individuals at the F&B restaurant, the prompt and courteous room service team, the diligent housekeeping staff, and the reliable hotel driver. Each member of the staff played a crucial role in making my stay memorable, and their commitment to providing excellent service did not go unnoticed.

As a guest at Mercure Hotel, I'm deeply grateful for Asman's Ali exceptional room cleaning service. His meticulous attention to detail ensures a spotless environment, promoting both cleanliness and health. Asman's dedication to his work not only enhances the guest experience but also contributes to a more pleasant and hygienic atmosphere. His efforts are truly commendable and greatly appreciated.

A special commendation is in order for Mr. Gautam Sharma, a shining example of professionalism and initiative. Mr. Gautam's dedication to going the extra mile truly set him apart. Whether it was providing insightful recommendations for local attractions or ensuring that every aspect of my stay was impeccable, he exceeded my expectations in every way.

His intuitive understanding of guest needs and his proactive approach to problem-solving showcase a level of service that is truly commendable. I am genuinely grateful for Mr. Sharma's efforts, and his commitment to ensuring a seamless and enjoyable experience added immensely to the overall quality of my stay.

In conclusion, Mercure Hotel Sohar has not only provided a comfortable and welcoming accommodation but has also set a standard for excellence in hospitality. I extend my sincere appreciation to all the staff members for their dedication and hard work. Without a doubt, Mercure Hotel Sohar will be my top choice for future stays, thanks to the outstanding team that makes it a home...

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avatar
5.0
11w

Liked · My recent stay at the Mercure Sohar was nothing short of fantastic. From the moment I arrived, it was clear that this is a hotel that not only promises comfort but truly delivers an exceptional experience. I understand from previous reviews that the hotel has been on a journey of improvement, and I must say, the current management has done a phenomenal job. The attention to detail, the quality of the amenities, and the overall ambiance reflect a property that is clearly dedicated to excellence and guest satisfaction. A sincere thank you to the management team for their visible efforts and commitment to continuous improvement—it truly shows. Now, to the heart of this review: the incredible staff. While every team member I encountered was polite and professional, one person truly made our stay unforgettable: Ms. Khulood. From our very first step into the lobby, Ms. Khulood greeted us with the most genuine and warm welcome. Her smile was infectious, and her professionalism was immediately apparent. She didn't just perform a check-in; she made us feel like valued guests. Throughout our stay, she was a beacon of hospitality—always going the extra mile to ensure we had everything we needed. Her knowledge of the hotel's services and local recommendations was impressive, and her assistance was always delivered with exceptional grace and efficiency. Whether it was a simple question or a specific request, Ms. Khulood handled it with a level of professionalism and personal care that is rare to find. She is a tremendous asset to the Mercure Sohar team, embodying the very spirit of excellent hospitality. In summary: The Hotel: Modern, clean, and well-maintained with great facilities. The management's focus on improvement is evident and commendable. The Room: Comfortable, spacious, and equipped with everything needed for a relaxing stay. The Staff: Generally wonderful, with a special standout star—Ms....

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