This hotel was a complete disappointment and a risk to our security.
FALSE ADVERTISING: The room looked NOTHING like the photos online.
BROKEN AMENITIES: The A/C blew hot air, the shower was weak, and there was no kettle.
UNETHICAL & UNSAFE: Staff were extremely pushy with overpriced tours. The most shocking moment was when a staff member TOOK MY CREDIT CARD and tried to swipe it without my clear consent. This is a serious breach of trust.
UNPROFESSIONAL: A porter blatantly demanded a tip. The hotel also ignored our pre-arrival messages for help with directions.
Stay away. This place operates on deception and has no regard for guest safety or...
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