I had an extremely disappointing stay at Kyriad Hotel in Salalah. On two separate occasions, I was unable to access my own room because of faulty door locks, and each time I had to wait far too long for the maintenance engineer to fix it. On top of that, the bathroom had constant fluctuations in water temperature, making it very uncomfortable to use.
This hotel is run with poor management, poor maintenance, and zero urgency when it comes to guest comfort. Honestly, the overall quality feels lower than many average 3-star hotels, yet they charge much more than it’s worth. Instead of relaxation, I wasted my time dealing with problems that should never exist in a hotel. I will not be returning, and I strongly advise others to...
Read moreThe hotel experience was absolutely excellent!Everything was perfect! The staff, amenities, and cleanliness were all top-notch. The staff was super friendly. The public relations manager (Abdl Aziz Al Baraami ) helped us to reserve the hotel room was simply outstanding! He was so helpful and made the whole process smooth. His assistance was truly appreciated and made our experience even more enjoyable! Furthermore, The hotel receptionist (Marissa) was absolutely friendly, helpful, and made us feel welcome from the moment we arrived. It truly exceeded my expectations! Definitely my next visit to Salalah will be...
Read moreStaying at this hotel was a very impressive experience. Its location in the centre of the city with easy access to all restaurants and shops is ideal.|My first impression upon entering the hotel lobby was WOW!|It is soo nice and the rooms were very clean with nice amenities. |But the best part is the hotel staff, from the manager Ms.Amal who was super nice and extremely helpful, she really took good care of me, and all the other staff, at the reception and at the restaurant were always ready to help with a smile and kind words of guidance. I would highly recommend a stay...
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