Hotel Normandie — Hotel in Acobamba

Had dined at this hotel/restaurant twice before, enjoying it, and decided to journey with my wife and kid after meeting one of the owners.||||The town is quaint. The property adjacent to the church of 'El Senor de Muruhuay'--a pilgrims' destination in the Central Andes. The hill sits in a privileged spot, with plenty of afternoon sunshine, at the confluence of two rivers. Definitely worth the visit.||||However, coming back to the hotel review... Even though the grounds are nice and the room had a beautiful view, we had problems. Plenty of hot water, but the cold water shut-off all of the sudden twice. This is outright dangerous. The internet was down--it seems all over town for two days. Breakfast was sub-par: margarine, not butter; so-so coffee, evaporated milk.||||We visited right after the holidays...low season. Which accounts for the lack of service. The managers had to travel and the people in charge are just told what to do. If they can cut corners and forget to work, they will.||||A pity--specially in terms of the potential. Hope they get their...

We enjoyed our time while we were at the hotel. I agree with the other reviews that it is more like a hostel than a hotel, but we are used to staying in lower mid-range accommodation, ||||The owner and staff were very nice, breakfast passable and the views awesome. I would have recommended the place to friends.||||However, our big problem came when we realised we had left our mobile baby cot/crib behind. We contacted them and they initially said they had it. Since then they do not answer their emails and will never answer their phone. Presumably they have 'lost' it now and don't want to tell us that.||||A very disappointing end to a great trip! Tarma for Semana Santa is awesome,...

Both my wife and I have more than 40 years combined experience in the hotel industry and we found this "hotel" to be the worst ever: doors that do not close, bathrooms not cleaned, no hot water, extremely noisy and worst of all: after checking three rooms and tired of rejecting them, finally settled for a room that had mold on the ceiling! The manager was the ownner's son and had no excuse for any. This hotel should be demolished and rebuilt, but we were told that the municipality did not want it done so it remains there. If you already have reservation and have to go there, check everything before...