Irapay Amazon Lodge Hotel Asociado Casa Andina — Hotel in Punchana

Just returned from a visit to Peru including time at Irapay Amazon Lodge. My wife and I traveled with one other couple. We enjoyed our time at IRApay immensely. We found the facilities to be clean, food excellent and staff friendly and courteous. ||The resort is on the banks of the Momon River and it was enjoyable to watch the river traffic go by. Our individual cottage was clean and comfortable. The food quality and variety was beyond expectation and we found that even when we told the staff to reduce our portions to half-size, they were oftentimes still too generous. Prices were reasonable. ||We were given exceptional service by our guide Alberto, who spoke excellent English (the only English speaking staff person) and was extremely attentive to our needs. We also were assisted by Charles who, with Alberto, took us on an evening river tour in search of wildlife and a walking tour of the jungle. Charles was extremely knowledgeable about the plants and, with Alberto as his interpreter, gave us explanations of what they were and what they were used for.||Our trip into the Amazon was a once in a lifetime experience for us and it was fantastic. As much as we enjoyed the food and amenities of IRApay, we feel that it was Alberto and Charles that made the experience as enjoyable and memorable as it was. I understand that Alberto recently left IRApay and, in my opinion, that is a major loss for IRApay and...

The hotel itself is very nice. Our room was lovely and my children enjoyed the swimming pools. However, the service we received from all but two staff was terrible, especially for the price we paid. |We booked a tour at the reception desk and was told we could pay at the end of our stay. Arrived at 9am for our tour to be told it was cancelled. After some challenges with communication, I think it was because we hadn't paid, despite being told we didn't have to yet. It would have been easy to find us around the hotel as well if they had wanted us to pay in advance. They did not apologise for the inconvenience. The manager did not want to get involved. After an hour, they took us on a different tour, which was good enough because luckily the lady at the butterfly house was brilliant. They made us pay £20 extra per tour for our tours because they didn't have anyone else to join us. No discount when it all went wrong. And despite paying this extra for a 'private tour', we were joined by another family on the night tour we had booked. |The service in the restaurant was very slow. They don't start serving dinner until 7pm and my poor 6 year old was falling asleep by the time his dinner arrived. Staff were not attentive.|There was one waiter who was very good and one staff member who spoke some English and was very helpful and...

We LOVED our stay at Irapay. From our welcome fruit drink on arrival ( Pity no alcohol in it, after the crazy taxi drive from Iquitos airport to the port... which is not what you’d expect either!) to our bure type room to the freshest meals, good drinks selection and then there’s fabulous Flávio, the guide. He makes Irapay. A kind, humble young man with excellent English who loves his little part of the world, his jungle. You do not need to book what’s offered on Viator etc... as the hotel offers every tour you need. We were lucky to see the pink dolphins up close on our dawn Amazon boat ride although do not expect a pink “Flipper” from your childhood tv show, these are quite unattractive beasts. The other great thing is the pool and pool bar. With the humidity and being busy all day it is fabulous to strip off into swimmers and dive into the massive pool, then a beer and G and T😀.Very child friendly hotel too, pool especially good depth for all and the cleanest water I’ve ever seen, considering 50m away is the dark brown river. The meals were all diverse and fruit so fresh. You pay for lunch and dinner/drinks but breakfast included. Please stay here you will NOT regret it. Tips: 30 sol taxi to port then 40 sol boat to Irapay, about 20 minutes. You will be hounded by taxi drivers outside the airport so...