This "hotel" is a rebuilt two-storey house in the worst part of the island. There are no tourists, hotels, restaurants, beaches, there are only houses of local residents with their own specifics. You need to drive 20 minutes to the nearest beach. On that side of the island there are only dumps, stench and mud. When I arrived, I was offered to wait "on the beach" while the room was ready. The beach is a 20 meter wide part of the coast cleared of debris. The water was dirty, garbage, algae, oil stains from fuel were floating. To the right and left were only boats in the water and trash on the shore. There were several people sitting on the "beach," and I also saw the horror on their faces.. I booked a room «beach front 1 king bed». The proposed room was a servants' room, with a second door leading to a large room "for the masters." This room is located under the stairs, on a common veranda, with a small window with a grill in the door. We were horrified by what we saw. The proposed room had 2 beds and almost no available space. We specified discrepancy between our order and the proposed room. The hostess is an unpleasant woman, tried to prove to me that a room with one King bed (which was ordered) is the same as with two beds. She refused to cancel the reservation. I reported this problem to the booking.com. I left (as agreed with the booking.com) and found another hotel on the beach and paid less than Maykenn Beach. I booked here and paid 450 euros for 5 days stay and did not live one minute. But Booking.com did not return anything at all and took the side of the hotel in the dispute (it is clear why). Reservations at this hotel are non-refundable. This explains everything. A person in their right mind will not stay here if there is an opportunity to return the payment. P.S. I see fake purchased reviews. But there can not like anything. Any $12 hostel on the other side of the island would be...
Read moreIf I had to choose a resort to avoid in Bantayan, this might be it. First of all, housekeeping is not done daily unless you specifically request it. You’re also not allowed to eat inside the room, which is quite unreasonable. There is no telephone in the room, so for every little request, you have to go out and look for a staff member yourself.
Regardless of the local culture, I’ve traveled to many countries, and this is the only place where you have to pay extra just to get additional towels beyond the daily allocation. Even the beach towels are restricted for use within the resort premises only. If you request one for a day trip or island hopping, they charge a ridiculous fee.
When I expressed that other resorts usually provide towels to guests without such restrictions, the staff responded rudely, saying that those are “other hotels” and they have different policies here. It was a very unpleasant attitude. I’ve visited many other islands, but this was the first time I’ve been told to conserve electricity in a room I paid for.
Overall, the resort enforces a set of baffling rules that don’t make sense, and they seem more focused on enforcing these policies than on providing a comfortable guest experience. I would definitely not recommend...
Read moreIt was a memorable experience,although is a bit out of town but we are glad that we stayed at Maykenn,the staff is absolutely amazing very respectful,friendly,very good service,always smiles,we love them,the food is amazing too,and their kitchen is absolutely spotless clean,amazing guys welldone,the place is very clean too,the only thing we can suggest need to have credit card accepted it's hard to carry cash when you travel specifically overseas card.but over all experience it was amazing I surely recommend Mayhenn...
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