OYO 489 Casa Mia Hotel Suites — Hotel in General Santos

They do not honor online bookings. They will ask you to cancel it, get a refund, and pay in physical cash, which is more expensive than the online price. They do not issue receipts. They are understaffed. The front desk lady has no apparent training for the job. I tried 2 rooms and there were issues in both: dripping faucet, no wifi, no TV channels, broken fixtures.

I got a single bedroom. All in all, it's not the worst. The location is okay, close to the airport but nowhere near the city center, has a 7-Eleven nearby, the AC is decent, bed was comfortable enough (but not for people over 5'7").

It's very affordable but expect nothing more than what...

The smallest room/cheapest is very small compared to other hotel rooms in other hotels that has the same price, but it is still cozy if you want to stay there alone. The wifi also has a limit (even tho its still not time for your checkout) which got me annoyed for a bit, the staff are friendly. When I call them for something, they usually aren't on the line which is another deduction of a star. Overall, the beds are comfortable. Just be careful, they will charge you a hundred when they see you stained their...

I will not recommend this place I book 4 nights from July 18 to July 22 television not working during my stay and they don’t know when they will gonna be fix air conditioner is very dirty which is I’m very disappointed. I stay in room #5. I been inform the front office team about the issue but it seems that they don’t know also when they gonna be fixed the television. Additional issue was the toilet is dirty I was request to cancel my booking but it seems that my booking is...