I was thinking quite a while if I should write this review as the experience was very very bad. I had two bookings in December via Expedia in excess of PHP32K. When we arrived at the hotel the staff informed us that they don't accept bookings from Expedia anymore, but Expedia already too the charges from me. If we wanted to stay we had to pay again and work with Expedia to get our refund. Hotel staff promised us a full refund as they'd confirm with Expedia that they don't accept bookings anymore from them.
So far so good and we decided to check out another hotel in the area. When we returned I contacted Expedia to get the refund initiated. This took a long time and at the end Expedia informed us that the owner of the hotel agreed to refund only PHP14K out of the payment, leaving me with PHP18K out of pocket and the cost for the other hotel.
Very dishonest establishment, please avoid at all cost so you don't have the same experience as we had. I'd give 0 or negative starts if I could.
If you need to stay in this area please visit "Case de Yzabelle" They are amazing caring and it's a great hotel. The owner "Ricky" has his heart in the right place and looked after us amazingly.
So please avoid RK's Garden Breeze Hotel & Restaurant...
Read moreFound this inn while starving and lost in the middle of the night. Staff (Ms. Joy especially) were sooo nice! They were very accommodating and friendly. Price per room was a little expensive, but the intensely amazing view was worth it! I recommend walking out and around in the morning. The ambiance is quiet, peaceful, beautiful... The perfect retreat place. Facilities were clean and inviting. The breakfast was nice, the eggs lacked a little salt but otherwise the service and the place was 5star worthy. What made me give 4 stars is that there isn't much signal or wifi in the rooms. You'd have to take a position bear the windows or go outside. HOWEVER The stay was overall pleasant and amazing and I'm grateful we stumbled upon this place. Will definitely visit again but more prepared with offline...
Read moreLifesaver for an unfortunate ride to Sagada. We were able to book this hotel on the way on the spot because it was raining and it was getting dark and we were too tired to go straight to Sagada.
Ok if no other choice. Rooms in the basement were not so good. But it was clean and beds were cozy. But TV wasn't working and so is the intercom so if you have any concerns with staff you'd have to go through a long flight of stairs and again to go back to your room.
But the place around it was really nice. Plants and succulents all over the place were thriving.
A bit pricey for the room we got but considering it was the only hotel in that strip, it's understandable.
But staff was very nice to accommodate our requests such as free coffee and drying of our wet clothes! Thank...
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