Mayumi Resort — Hotel in Mabini

When I arrived at the property, I sat down with the finance person to go over all the charges, and wrote them down one-by-one. At checkout, we were presented with a lump-sum charge that did not match the quote at all. Instead, the dive charges were categorized completely differently from the way they were quoted. After stepping through the billing and asking for more detail, it was found that several items that we hadn't requested or received were included in the bill. I challenged these items and, when challenged, they removed about 2,000 PHP from the bill. In addition, a diver was added to our boat, but didn't share the costs; we were billed for the full cost, instead of being split with the other diver. Next, because the water was rough one day, we took a truck to a place where we could board the dive boat. This meant the dive boat only traveled a very short distance, because we covered the distance by truck. However, they still charged us for the 'boat, far dive site' rate-- even though it was no longer a far site, by the time we drove to it. PLUS....they charged us for the truck, on top of the 'far site.' Then, when tendering payment, they added an additional 4% "fee" on top of everything that was NEVER previously mentioned, despite sitting down with them upon arrival and confirming every cost. This was the item that finally made me actually angry; maybe everything else was a mistake or misunderstanding. But, to “forget” to tell me of a 4% fee is either incompetence or outright bilking. This type of bill padding is unacceptable for...

When I arrived at the property, I sat down with the finance person to go over all the charges, and wrote them down one-by-one. At checkout, we were presented with a lump-sum charge that did not match the quote at all. Instead, the dive charges were categorized completely differently from the way they were quoted. After stepping through the billing and asking for more detail, it was found that several items that we hadn't requested or received were included in the bill. I challenged these items and, when challenged, they removed about 2,000 PHP from the bill. In addition, a diver was added to our boat, but didn't share the costs; we were billed for the full cost, instead of being split with the other diver. Next, because the water was rough one day, we took a truck to a place where we could board the dive boat. This meant the dive boat only traveled a very short distance, because we covered the distance by truck. However, they still charged us for the 'boat, far dive site' rate-- even though it was no longer a far site, by the time we drove to it. PLUS....they charged us for the truck, on top of the 'far site.' Then, when tendering payment, they added an additional 4% "fee" on top of everything that was NEVER previously mentioned, despite sitting down with them upon arrival and confirming every cost. This was the item that finally made me actually angry; maybe everything else was a mistake or misunderstanding. But, to “forget” to tell me of a 4% fee is either incompetence or outright bilking. This type of bill padding is unacceptable for...

We got lucky to find this place, when we went for a spontaneous weekend hideaway from busy work life in Manila!||The place might not be the biggest, or fanciest, or newest you can find. But you get a secluded nice clean little resort with all privacy you can wish for. We didnt go for diving, so I cant say anything about the equipment. And if you are looking for action this is not the right place as it is pretty far off from everything. But if you want to relax, recharge the batteries, this is the place to go.||||You should note tho, that the beach (as mostly the case around this are) is not sand, but stones and coral. But the resort has lounge chairs overlooking the ocean, so you nevertheless you`ll have the chance to enjoy lying down the sun. ||||We stayed in room 3, which was perfectly fine. Good mattress, nice sheets, clean, spacious and with a nice view of the trees and the ocean in front. ||The food is a good mixture or international and filipino food. So if you are not used to having rice for breakfast yet, dont worry, you will find omlette and (amazing) mango pancakes on the menu.||||And the staff is great. We got lucky as not many people were around, so they let us use our room for the whole sunday without any extra charge. ||||We will for sure be back for an other...