We had a great stay here with my family. We are a group of 14 pax and booked their superior and family room. Rooms are spacious and clean!! This hotel is also a dog friendly hotel, we bought our 3 dogs (shih tzu, frenchie and pomeranian) with us and they are allowed inside the room and restaurant ❤. ||Staffs are accommodating and friendly too! Especially Lexus, the cutest receptionist I've ever encountered. Look for Lexus always! 🤣 Sorry i forgot to take pictures with him. Oh, he is the owner's dog btw. 😅 who greets everyone with a wagging tail 🥰||I also recommend their food. The restaurant is a must try!! We spent roughly 2,600 for a good dinner meal for us all 14. We can say it was very sulit! Foods were delicious, big servings too. kudos to your chefs! We even ordered the exact same dishes for lunch before we left because it was very gooood 🤭 we ordered nilagang baka, sinigang na baboy, sisig bangus, pinakbet with bagnet, beef with ampalaya, bbq pork and bbq chicken. Two thumbs up!!!||Their pools too are well maintained. Suprisingly, pool water was warm when we tried it. It was raining lightly but we did not mind since the water was warm enough. We totally enjoyed it. And the best part is the hotel is just near the white sand beach! Just 3 minutes walk!|| We stayed aug 15-16, there arent much guests/tourists around so we felt like we rented some parts of the beach and the hotel 😝. ||Though it was a very exhausting long ride, I can it was all worth it. ||Thank you again, Lexus and Team!! We will see you again.||Stay safe!||||||From Room #4 and #5...
Read moreMe and my wife recently had the pleasure of staying at the Palm Grove Saud Holiday Complex Hotel, and it was an unforgettable experience. From the moment I arrived, I was greeted with warm smiles and exceptional hospitality.
Location: 🌴 Nestled in the heart of Saud Beach, the hotel’s location is perfect for those looking to escape the hustle and bustle of city life. The pristine white sand and crystal-clear waters are just steps away from the hotel, making it an ideal spot for beach lovers.
Rooms: 🛏️ The rooms are spacious, clean, and decorated. The comfortable bed and modern amenities ensured a relaxing stay. Wifi is good I can work with no hassle on Internet connections.
Service: 🌟 The staffs at Palm Grove Saud Holiday Complex Hotel went above and beyond to make my stay enjoyable. They were always available to assist with any requests and provided excellent recommendations for local attractions and dining options. You don't need to go outside to have your meal since they offer good food at very affordable price. Thanks to Ms. Kim at the reception for assisting me on how to go to Pagudpud from Laoag City and for the heads up on the schedules of their restaurant.
Overall Experience: 🌺 My stay at Palm Grove Saud Holiday Complex Hotel was nothing short of perfect. The combination of a beautiful location, comfortable accommodations, and outstanding service made for a truly memorable vacation. I highly recommend this hotel to anyone looking for a relaxing and...
Read moreWe were about to book for Holy Week. We send a message in FB messenger about our inquiry. I called the resort and they advised us about the rate and about the down payment. I asked them to send an email indicating how much we need to settle and other details. But they said that they cannot do that because it's their policy that only paid customer will be sent an email.|For my protection as a customer I asked them to just message it in FB messenger but they failed to do it. They just sent a screen shot of their bank details. So I accepted it but before I make a deposit I asked about cancellation policy. All of a sudden I received a message that someone already booked and I cannot proceed with our booking. They even gave me 24hours to settle but they did not give me a chance to.|I was frustrated and called them. Ofcourse I raised my voice but I never said any foul words. The staff just hang up the phone and wheneve I call them they just dropped the call. They even blocked me with FB messenger so I cannot send anymore message to them.|What kind of resort is this? No proper handling of customers. When you call them they don't even ask for your details they just ask you to pay without discussing the policy. Giving lead time of 24hours but it's been just 3hours and yet they decided to give the reservation to someone! Very unprofessional! I hope the owner of the resort will get...
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