To start off, the resort is beautiful with a lot of greenery. The pool and access to the beach were great amenities. We each had two massages that were both great. Staff is very friendly and professional; however, there is not much they can do with the deficiencies of the resort. For this price point, the menu for lunch/dinner is extensive; however, half of the items are never available. As far as seafood goes, only grouper and tuna; after a couple of days, this gets boring. No meat items are available; no pork chops were ever available. Sparkling water is on the menu but never available. They offered soda water the first day; however, by the third day, it was no longer available. Knowing that we are staying 5 days at the resort and ordering sparkling water for lunch and dinner, this should have been taken care of. The wine list has five red wines and two white wines, which they only had available: one red and one white from the same winemaker. Cocktails are basic and seem like they make them with bottled mixes, not prepared from scratch.||The villa is beautiful, but it does not match the quality of the food in general. I agree with another review I read about the smell of mold. When we arrived to check in, it was early, and they offered to put us in a villa for a few hours until our pool villa was ready; this was a nice touch; however, we could barely rest because the smell of mold was very intense, and we felt nauseous.||We asked for our room to be made one day, and they never showed up. Also, there is no shower gel, only shampoo and conditioner. Breakfast served in our room was convenient, but the food is very basic, and they charge for every single extra, even a single egg. The full presentation and quality are like a cafeteria, not at resort level. No yogurt is available, as mentioned by other guest reviews; no cereal either. The breakfast plates and tray are never picked up by staff; they sit in the terrace all day. Staff is friendly, but they need better training at this price point. At this price point, there are other better accommodations in El Nido, which has great restaurants and other services. This hotel is 1 hour from El Nido, and there are no other restaurants or anything else to do nearby; the only food available is onsite. I would not be this critical if I were paying less; however, we chose this hotel because of the price point, which is quite high, and what they promote on hotel booking sites. We expected much better food and service in general. This is more like a 3-star hotel. We definitely would not stay again; there are better choices in El Nido, which is in the main area of Palawan and easily accessible for day tours/island hopping, the...
Read moreStayed here for 2 nights after we extended our El Nido trip. It was initially with the intent to snorkel in the nearby reef as the reefs visited in El Nido were almost dead.
I booked the room last minute in Agoda and I am just glad I did! Everything about this resort is top notch.
The individual villas are far apart from each other that you can scream at your heart's content and you won't bother the other guests. The villas offer privacy such that you will not hesitate to go skinny dipping in your private pool (if that is what you fancy) or showering with a view of the bay.
You would be torn between binge watching your shows on the ginormous TV or simply staring out at the view from your king-sized bed.
The resort offers free use of paddle board and snorkeling gear complete with life vests all of which are of high quality and not the type you can rent out in El Nido. Snorkeling on the reef across from the resort was such a memorable experience for my daughter and her gf that they are bugging me to come back so they can do it again.
Another thing worth noting and one of the things that can make or break a vacation -- food. I personally center my itinerary around food. I make it a point to scour the areas for amazing places to eat. Our El Nido gastronomic trip was saved from ruin by the chef of Dream Resort. Every.single.thing we ordered tasted incredible. Jules also advised us that we can order any Filipino food off menu and the chef did not disappoint with our pork sinigang!
All these things are superficial compared to what makes this resort really stand out -- the staff! Everyone, from the owner, Anthony, the resort manager, Jules, the bartender/waiter, Chris, to every single staff member went above and beyond to make our stay comfortable and memorable. No request is too hard or impossible. I have personally experienced everyone literally bending over backwards to assist us on our departure day.
One opportunity I see that will help with the resort's stature as a luxury resort would be to provide pickup or drop off options (other than trike rental) to and from the terminal for their guests. Most of the van drivers will refuse a resort drop off as it is located 6kms from the Taytay terminal but do not let this deter you from staying at this...
Read moreTo start with, I'm giving it only 4 stars for the location because it is remote, and for me that is a demerit, but for some it would be a plus?!! The village of Tay Tay is 4 kilometers away and offers scant services, but you would already know this! So, the resort! Magnificent! You are immediately greeted by a wonderful team of gracious people and ushered into the foyer. Check in is quick and you are quickly ushered down the lush and lovely path to your dreamy villa, which does NOT disappoint! Crisp, clean and and breathtaking, the room is a refreshing and welcome respite to the hot and humid air outside. Everything about it is pleasing to the eye and to the touch! We booked the villa with the pool and we used it frequently! Though we took frequent tours away, we spent plenty of time at the resort, enjoying the pool and snorkeling off of the coastline and exploring, and even ventured out to the faraway point of what appears to be an abandoned project banded "Isabella" which I highly recommend you check out! You can reach it by walking along the shore or by snorkeling, you can see it if reach the shore and look out to your right. Easy to reach. You will not regret! Ok, back to the resort! Awesome, food, even better service! The ladies in the restaurant are absolutely charming and the best service you will encounter anywhere in the Philippines! The service everywhere in the resort is top notch! And do NOT forget to book a message, so affordable and wonderful! Anything you need, you got it! Oh, and there is a lovely lady who is not "really" an employee but somewhat of a figure head anyway who makes her mark on the property, "Mama", a recent transplant from Lebanon, who is omnipresent and simply wonderful and assists the staff in making your stay absolutely fantastic! She personally lent a hand to ensure that our stay was above and beyond and when we said goodbye and hugged everyone, I had tears, we really had developed that personal bond over ten days! The staff are beautiful people and I cannot give them a score high enough and we miss them dearly! The staff was the best part of the...
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