Auravel Grande Hotel and Resort — Hotel in San Pablo

Our room was a small room, nothing fancy but good enough. But we were not satisfied with all the construction going on as they are expanding the hotel, cause our room was facing the construction area. No windows in our room was disappointing though... But all in all an ok hotel, with a very nice pool.||The restaurant owned by the hotel on the other hand was useless.||First of all we had to go out of the hotel to get there and walk a couple of hundre meters.||But worst of all was the staff there. Not only unexperienced, but also not trained for their job.||No one put cutlery or glass on the tables, no one cleaned off the tables when we were done. The table could be left alone for an hour after the guests had left. With still the empty plates on the table.||On one filled our glasses with water, it took about 30 minutes to get an easy dish as en omelett. And that was with an almost empty restaurant.||First day with a buffet, I got presented cold scrambled eggs. When I pointed that out, they took the scrambled eggs back to the kitchen to RE-HEAT the eggs.. WTH? Who does that???||We had breakfast there 4 out of our 5 nights, and the quickest they managed to bring the food (omelet with toasted bread) was 23 minutes…||The food was nothing to brag about either… Omelet served with a sauce on it?||The breakfast was complimentary, included in the room price but a lot of things was extra!||If you wanted bacon with your eggs, we had to pay 150 pesos extra. Orange juice was on the menu, but they were out, so I ordered pineapple juice instead but was charged 50 pesos extra for this too…||Very limited menu, useless servers, no trained and unexperienced staff, disappointing food, long waiting times for food makes this restaurant a...

Due to the lack of an elevator in the building, the ground floor rooms are without a doubt the best option for a comfortable stay.||Upon entering the room, we are greeted with a refreshing ambiance. The room itself is new and clean, exuding a sense of freshness and modernity. The management's attention to cleanliness is commendable, as the room is spotless and well-maintained. ||The aircon works perfectly which adds to the overall satisfaction of the stay.||The bed and pillows are exceptionally comfortable, offering the right amount of support, contributing to a pleasant sleep experience.||However, there are a couple of aspects that could be improved. Firstly, it is worth mentioning that the breakfast is served in a separate building, which means guests have to venture outside to enjoy their morning meal. Although this may not be ideal for those who prefer convenience, the quality and variety of the breakfast options compensate for this inconvenience.||Additionally, the hotel only has one swimming pool. Although the pool is well-maintained, it can be crowded during peak times.||On a positive note, the staff are polite and accommodating. They go the extra mile to ensure that guests feel welcome and comfortable throughout their stay. The attentive and friendly service contributes to a pleasant overall...

The hotel is nice and clean. Average hotel, includes breakfast, menu has good selection, and delicious and affordable, they don’t accept credit cards for a less than 1000 pesos of order.. |The room is average size, same with washroom good water flow.. complimentary coffee and water bottle.. |pillows are comfortable.. same with the bed.. pool is not busy, no whirlpool no lounge chairs maybe the management should add this on their facilities.. the lobby is too hot no fan no aircon.. in room there’s aircon.. no shuttle either but they will call you a service if you need a trycicle to go to places and theres a fee 70 pesos to SM mall from the hotel. Staff are friendly and easy booking and check in we juat walk in..|It was an good stay for 2 nights..nothing...