I stayed at this hotel as part of a group of 20+ on a language study programme for 9 days. Some of the hotel basics were just fine, but in many ways we were treated very badly. Whilst some staff (Michal) were great, others were obnoxious and rude, and not just through language differences. The bar was made unavailable after Wednesday evening so they could set it up for an event on Saturday afternoon. They said we could buy drinks and take them elsewhere, and then closed the bar at least an hour early without notice. We were sent to a local store to buy drink and then refused glasses to drink from. We were forced to walk outside from one end of the hotel to the other, not allowed to use the internal routes. On one morning, the doors at the foot of the stairs were locked. These were signposted as a fire exit. When reported to reception, they said you can use a different route - even for a fire. Furniture was also stored in what should have been a fire escape route. I've stayed in hotels in over 40 countries, including many in Poland. I'm struggling to think of anywhere where the staff showed such disdain...
Read moreI have been here several times this year probably about 4 times and have stayed a total of 5 weeks. Now the rating I give it is because there are inconsistencies in the food received at meal times. Having been here so many times I have had the same meal however it comes with different options such as the Steak (very nice) one colleague ordered the same his came with bacon mine didn't. Minor I know but in consistent. The service is great can't complain, even with the language barrier. WIFI is poor there is hard wire points in the rooms but they rarely work so be aware of this if you intend to work!||||The hotel is beautiful from the outside and has a small gym on the first floor. Rooms are kept nice and tidy no complaints at all. The hotel is set in a scenic area around the hotel and you can forget that you are among factories/plants.||||There is a spa in the hotel but I have never seen it open ever.||||2nd of 3 hotels in my visits to...
Read moreWe had the privilege of staying here for just over a month. A friendly face was always available to help you and make your stay more comfortable. From the moment we checked in, to the moment we checked our we were always made to feel special and welcome. Breakfast was always good with a wide range to choose from Dinners were delicious. Food was served at lunch time. Great venue for business meetings and private functions. Two beautiful weddings were held there during our stay and all stops were pulled out. Everything was amazing and beautifully done.||Beautiful wooded areas and quiet places to sit and read or relax. Child friendly play area. ||Beautiful spa sauna an jacuzzi. Treatments are amazing. Thanks to ALL the fantastic staff for an...
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