Hotel Kuźnia Napoleońska — Hotel in gmina Teresin

I spent the weekend at this place during a conference. The entire place was booked by our conference-goers. The rooms were OK overall, neither good nor bad. There was no fridge in the room.||||On the other hand, the staff at the hotel were a little rude for my taste: feeling constantly irritated by guests and sometimes yelling or even swearing (!) at us. Also, most of them did not speak English which, combined with their attitude, made any communication attempt extremely frustrating and annoying.||||The food and related services were absolutely terrible. When I am saying this, I am perfectly aware that the menu was probably decided together with the organisers of the conference and their budget was also taken into account, so I am not complaining about the meals themselves, but by the way they were cooked which, in my opinion, shows a complete lack of skills from the "chefs" at the hotel: overcooked pasta, tasteless food, mystery meat sausage in everything. I have experience with cooking cheap for large numbers of people, but I've never seen something like this. It reminded me of school cafeterias from early post-communist times.||||Also, next to the terrible food was the cutlery and plates, which were dirty. Some of them just "looked" dirty, while others had literal layers of dirt on them. You could scrape it off. Absolutely unacceptable! When I pointed this out to the staff, they just raised their shoulders and gave me a cleaner plate from the same stack.||||One night we were just hanging out in one of the rooms. It was mid November, so the windows were closed. Also, it was only our group in the whole place, and we are used to being a little noisy so for us this was no problem. On the other hand, the receptionist came three times to our room to tell us to go to sleep, yelling and cursing. She was actually cursing (in Polish, but I understand the curse words).||||The next day the heat was off in our rooms and they only turned it on after I asked for it at the reception. It was -5C outside, so I can't see a reason they would have turned the heat off in the entire wing of the building.||||I understand having so many guests, mostly young people and students, can be quite a challenge and there were probably a lot of reasons for them to complain. But it does not justify a lot of the things I've experienced there and it speaks a lot about the hospitality of this place. Hell, if you don't like the business do something else!||||Otherwise, location is not bad, rather close to the railway station and on the main road through the town. Unfortunately, there is not much to do or see in the town, so it's probably a hotel suitable mostly for...

I have recently been on a conference in Hotel Kuznia Napoleonska and everything there seemed just wrong. Unpleasant staff- at the front desk, bar, security, as well as manager. Starting from problems and long time waiting for check in, than security men literally yelling at people (even at women!) because it was "too laud", than staff entering a room of guests with their own card in the middle of the night and telling them that there is 5 people watching TV but it's a room of 4 beds! being 20+ years old on a conference for 200+ delegates we felt like in elementary school again with angry parents! it was just unacceptable. Also there were some free rooms at the hotel but we were getting 4 people rooms where 2 beds were the additional ones and looked similar to camp beds with old, not washed mattresses! there can be many examples of lack of professionalism and 100+ reasons to choose any other hotel but this one. Another thing was food- heavy, not very fresh meals. Very very poor breakfast with hot dog sausages, cheese and luncheon! Tea added to dinner tasted like oil. 2 days in a row they served the same soup but added meat to it on the second day. About 30+ people had stomach problems during the conference, but manager's answer was that everyone is sick because we drink alcohol...... simply no comment. Acoustics in the conference rooms is very poor and you cannot hear anything plus the plenary room is very cold. Bed sheets and rooms (except of bathrooms) were not changed for 5 days of...

I stayed in this hotel not because it was my choice, but because my flight got canceled and this was the hotel they arranged for us. It's quite a distance from warsaw airport (around 40 minutes by taxi).||||Hotel: Looks nice and big, has a lot of space since it also services as a conference area.||||Room: The rooms feel a bit outdated and it was a shame that you could not arrange the heating yourself what made it warm in the room. the beds where a bit hard for my taste but that's a personal preference. There were also still things from previous guests like toothpicks, a card with a monk on it and even candy wrappers. so not really clean.||||bathroom: Nice but the showerhead was broken, could be fixed but each time when you turn on the water it was the same thing.||||Services: I wanted to ask questions about these things, but... The people at the counter only spoke polish, if you asked anything they would just respond in polish and didn't really try to explain what they mean. I don't mind people talking half english or trying German but this felt like I just needed to talk the local language to get by. Not something I am used to when visiting a hotel to be honest. ||||Food: The breakfast was good with fresh polish dishes and bread.||||Overall: To be honest, I think this is a ok place to stop by when your passing through, I would not avoid it or recommend it to be honest. It would help a lot if the people working here would at least speak a bit of...