Our room and the facilities were beautiful; an oasis after a long hiking day. We were greeted by a welcome drink and friendly service. We had a delicious lunch of grilled tomato and cheese sandwich and fries. ||My only issue with this place came at dinner. Our package came with a paid dinner. I hadn’t realized we would only be able to choose from 3 entrees, so had looked at their website menu ahead of time, and had decided on a cod dish that seemed like it would be gentle on my stomach. We would be hiking 16 miles the next day, and didn’t want to eat anything too rich or heavy, as I have a touchy stomach. When it came time to order, I told the waiter I understood that I would need to pay to order off the set menu, and he immediately got very disgruntled, and said, these entrees were what were included. I said I understood, and would pay for my meal, and if I could see a menu. While looking at the menu, I did not see the cod, and asked about it. He then said, “we don’t have cod, we have never had cod, we would never have cod” in a disgusted, demeaning voice. I was so taken aback that I said I would just take the pork cheeks (off the menu we could order from). I can understand that you might not currently have cod on your menu, but there is absolutely no reason to ever belittle someone for asking a question, especially when it had been on their current website. A simple, “we currently are not serving cod. May I suggest this fish” would have sufficed. I felt so ashamed and embarrassed that I really just wanted to go back to my room without eating, but I did stay. I will say that the pork cheeks were very good, although the choice of both French fries and rice as sides with it are baffling. My husband’s vegetarian dish was also good (although actually vegan, and not what he would have chosen given his choice, as he is not a fan of sweet potatoes). So, all in all a disappointing dinner. Breakfast the next morning was diverse and quite good. ||Really loved the facilities. The dinner experience not so much. I’m not a particularly sensitive person, but this ended up being my worst experience in our 4 week trip in...
Read moreFirst off I will tell you I am a veteran of the travel industry for 25 years.|This is our first experience in Alentejo after being in Lisbon and Porto.|When we arrived Tatiana Sanna was so welcoming explaining everything! |We fell in love at first sight!|It’s spacious , low key and so comfortable in every way.|I hope this can remain a little secret so we can return to love it the same.|Tatiana gave us the best advice about the area! Since we’re here only 2 nights we made sure to have their food! We have been wowed!|First day we sampled wine with |Diogo Salas! He was so friendly and accommodating teaching us about what’s what!|Our dinner here was beyond scrumptious. Our waiter and all around helper Kira Carvalho was stupendous!|Fabulous in every way including the magnificent sunset!|Did I tell you how critical we are …??|Believe me and those who have come to say …|This hotel will leave you with memories of a lifetime.|Thank you so much for |reminding us how much we love Portugal and being the absolute best...
Read moreWhere do I even start? This place was like an oasis at the end of a long day hiking. Originally a farm, which has been in the same family for 200 years, it’s now a luxurious retreat, with every comfort that you could possibly want. For the included welcome drink (I had a mojito), to the wonderful smelling shower gel and body lotion, the comfy bed with very crisp white sheets and huge soft white towels. The shower was hot with great pressure and the doors onto our terrace,offered a view out to the donkey, goats and sheep in the paddock. Half board included dinner, which was high class and delicious and the service was wonderful, even down to lighting a fire pit for us to sit around after dinner. The pool is heated and spotlessly clean. Breakfast was amazing, with a huge variety, they had the best gluten free bread rolls that I’ve ever had. I cannot recommend this place highly enough, it was...
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