Fazenda Nova Country House — Hotel in Tavira

No jam today, no jam tomorrow.|Where to start?|My husband and I came here a few times before Covid, it was fabulous so cool, attentive staff beautifully well kept, gorgeous we were really looking forward to our return, a 4 day pre birthday/anniversary treat.|What a disappointment.|I had the first inking that something wasn't right when we arrived by taxi. The grounds1 once beautifully maintained were over run with weeds |. |Upon arrival in reception I noticed that all of the beautiful quirky bits and pieces were missing. We told the manager (a very nice guy) that we had been before and loved it, hence our return visit. We were then informed that it was now under new management.||We were very hot and thirsty and asked for 2 small beers, what we received were 2 glasses of froth from a member of staff who didn't know how to pour one. Nor could he work the coffee machine, very poor, he tried to explain that he was just learn ing. If you're not up to scratch you shouldn't be serving.|We had asked for dinner to be served at night, they only cook if you pre order. Husband asked for 2 Gordon's and tonic before dinner, they managed1 and a tanqueray, but no more Gordon's were available, dinner was OK, we had a bottle of Alvorinio, th 1e last one in the building as it turns out,|Upon entering our room husband went to use the safe, it didn't work. Despite repeated requests for it to be fixed, it still wasn't sorted by our departure, we were told that the handyman had unexpectedly gone on holiday. The light on the staircase up to our room (10) never worked, the room had loads of damp patches.|We arrived on Tuesday, on Wednesday early afternoon I asked if there was anything that we could have for lunch, Fazenda Nova being in the middle of nowhere. There was absolutely nothing on offer, not a snack nothing. A far cry from when it was in the previous owners hands. So if you're going, take something to snack on.|On Thurs/day we chose to leave and to spend the day and evening in Tavera, if you're going, catch the ferry out to the island, we had a great time and had dinner in the town, so good.|On Friday morning we sat down to breakfast. Fazenda Nova make their own delicious jam. We were presented with the breakfast but no jam, upon asking for it we were informed that they didn't have any, and that the cook was to go shopping for it. Strange as it was homemade. On Friday I met the new owner, he asked me if Fazenda Nova was better or the same as before. I explained that it was absolutely nowhere near as good as it was. He told me that the staff were all new. They were absolutely not 1 bit interested, apart from the manager, who apologised at having to say no to us on so many occasions.. We checked out on Saturday morning, still no jam.|We were advised by members of the staff that as they weren't busy as yet, we weren't getting the experience that we paid for.|We will never be back. It's such a shame but we have never had a worse experience, it became a joke with us in the end. A very expensive joke.|This review has been written by someone who absolutely loved Fazenda Nova, and has been written with a heavy...

Massive suites and a fantastic retreat hotel, we had a wonderful long weekend experience of a real getaway from the daily grind and able to relax from our stressful lives as self employed business people.||The staff pampered us from start to finish and treated us more like family and were also very accommodating to our dietary needs and loved the laid back timetable you could set for your meals. The farm to fork meals approach made the food tasty and fresh as some of the produce was even from the hotel gardens. Thank you to Isabel for all the wonderful and healthy meals she cooked and Wellington who catered for our sushi night. Also the personal attention to detail and information provided by Henrique and Nuno. Also to Dipendra and Alistair and of course the cleaning staff who seemed to magically and immaculately clean up the rooms whilst we had breakfast.||As a family we had rooms 2 & 3 which was attached to the reception building and had an outer door so became a private suite of 2 rooms both with large bathrooms and fantastic rainfall showers. You could tell from the high quality of bathroom fittings and bedroom furniture complete with beautiful furnishings that no expense had been spared. Each of our rooms also had a private veranda with outdoor furniture whilst the larger room also had a dressing room and sofas with coffee table.||The kids loved the extra activities including snooker room, darts area, swimming pool and also enjoyed using the mountain bikes in the late evening when it became cooler. ||When we weren’t relaxing, we used the inexpensive Ubers to travel into Tavira, Faro and even over to the bustling marina town Vilamoura.||In all our years of traveling mainly to chain hotels, we had the best ever hospitality experience in a calm and relaxing atmosphere. Thank you so much John and Jackie for creating a wonderful boutique hotel retreat that we will be looking to...

My fiancé and I spent our last night in Portugal at the Fazenda Nova Country House, and to be completely honest, we would travel to Portugal again just to stay at this exquisite property.

The property is nestled between groves of olive and fruit trees in farm country, and offers breathtaking views from all angles. The grounds are well kept and quiet, with the exception of the wildlife singing. The groundleepers do a fantastic job grooming the fruit trees and gardens, all eloquently tended, and strategically placed to allow a guest to walk freely and admire the surroundings.

The service was incredible, charming staff, available to assist if needed. A small pool with cabanas offered relief from the sun, and the kitchen on site offered food and beverages poolside throughout the day. The room was beautiful, well designed, and chic. There is plenty of natural light and privacy. However, I can not begin to explain how good the food was. It stole the show for me. The chef was brilliant. He genuinely had a passion for guest experience, ingredients were sourced locally, the quality of the produce was insane, presentation in point, and the finesse in temperature of each dish was spectacular. The five course meal was served open air, and we made our arrangements for dinner with the front desk. Breakfast was equally as impressive, served every morning in the same fashion.

10/10 would recommend Fazenda Nova Country House to anyone traveling this region of Portugal or flying into Faro, an excellent way to begin your journey in Portugal. Top notch service, excellent food, and fine...