Location:|If you’re looking to stay in Mamaia, this hotel is one of the better options I’ve seen in terms of facilities and location. However, if you’ve never been to the area and are after a traditional beach/pool holiday, I’d urge you to consider alternatives. Mamaia beach may look like white sand in photos, but in reality, it’s rough and coarse—more like construction material. The sea is also not very clear.||The area itself is a bit odd. There are many hotels under construction, but no real “flow” or charm to the layout. As a visitor, you’ll find yourself walking along a busy main road flanked by concrete buildings. There isn’t a central street lined with bars and restaurants; most dining options are directly on the beach, which might be fine during the day, but less appealing in the evening.||Hotel:|The hotel is modern, clean, and generally pleasant. The pool area is lovely, but if you want to spend time there, I recommend going early—by around 2 p.m. it starts to fall into shade, and by 3 p.m. it’s fully shaded (based on our stay in June).||Rooms:|The rooms are comfortable and cleaned daily. The bed was very comfortable. I didn’t specify a preference for a lake or sea view and was given a lake view. Both sides offer nice views, but if you plan to spend time on your balcony, I’d recommend the sea-view side. The lake side overlooks a busy road, which detracts from the experience. That said, the sea view side backs onto clubs like Loft, so it can be extremely noisy, especially on Saturday nights.||Breakfast:|Breakfast was included and featured a good variety. Everything I tried was tasty, and the staff were welcoming and attentive. The only downside was the coffee machine—it’s slow, produces small cups of lukewarm coffee, and there’s only one machine for the entire restaurant.||Service:|Overall, service was good. Reception and pool bar staff were friendly and professional. We had lunch at the hotel once; I ordered a lamb kebab with bulgur wheat and roasted vegetables, but it arrived with rice and flatbread instead. When I pointed this out to the waiter, he simply shrugged and said, “The menu is wrong,” then walked off—not ideal, especially after a 30-minute wait. Disappointing service in that instance.||Maya Beach:|One of the reasons I chose this hotel was the advertised free access to Asylum Beach Club, including loungers and towels. In practice, you get access to Maya Beach, which is reached through Asylum and appears to be part of the same Loft Group. We used Maya Beach a few times. Aside from the coarse sand, the main issue was a particular staff member who was unprofessional—demanding tips, making rude remarks, and adding a larger tip to my card payment than I authorized. I reported the incident to The Loft and copied the hotel (Nyota) in, but haven’t received a response from either as of writing. This experience has significantly impacted my review score of the hotel. On a more positive note, the girls at the towel booth were consistently friendly and helpful.||Summary:|If I ever found myself needing to return to Mamaia, I’d likely choose this hotel again—it’s one of the best options in the area. However, I don’t see myself wanting to holiday in...
Read moreLocation: If you’re looking to stay in Mamaia, this hotel is one of the better options I’ve seen in terms of facilities and location. However, if you’ve never been to the area and are after a traditional beach/pool holiday, I’d urge you to consider alternatives. Mamaia beach may look like white sand in photos, but in reality, it’s rough and coarse—more like construction material. The sea is also not very clear.
The area itself is a bit odd. There are many hotels under construction, but no real “flow” or charm to the layout. As a visitor, you’ll find yourself walking along a busy main road flanked by concrete buildings. There isn’t a central street lined with bars and restaurants; most dining options are directly on the beach, which might be fine during the day, but less appealing in the evening.
Hotel: The hotel is modern, clean, and generally pleasant. The pool area is lovely, but if you want to spend time there, I recommend going early—by around 2 p.m. it starts to fall into shade, and by 3 p.m. it’s fully shaded (based on our stay in June).
Rooms: The rooms are comfortable and cleaned daily. The bed was very comfortable. I didn’t specify a preference for a lake or sea view and was given a lake view. Both sides offer nice views, but if you plan to spend time on your balcony, I’d recommend the sea-view side. The lake side overlooks a busy road, which detracts from the experience. That said, the sea view side backs onto clubs like Loft, so it can be extremely noisy, especially on Saturday nights.
Breakfast: Breakfast was included and featured a good variety. Everything I tried was tasty, and the staff were welcoming and attentive. The only downside was the coffee machine—it’s slow, produces small cups of lukewarm coffee, and there’s only one machine for the entire restaurant.
Service: Overall, service was good. Reception and pool bar staff were friendly and professional. We had lunch at the hotel once; I ordered a lamb kebab with bulgur wheat and roasted vegetables, but it arrived with rice and flatbread instead. When I pointed this out to the waiter, he simply shrugged and said, “The menu is wrong,” then walked off—not ideal, especially after a 30-minute wait. Disappointing service in that instance.
Maya Beach: One of the reasons I chose this hotel was the advertised free access to Asylum Beach Club, including loungers and towels. In practice, you get access to Maya Beach, which is reached through Asylum and appears to be part of the same Loft Group. We used Maya Beach a few times. Aside from the coarse sand, the main issue was a particular staff member who was unprofessional—demanding tips, making rude remarks, and adding a larger tip to my card payment than I authorized. I reported the incident to The Loft and copied the hotel (Nyota) in, but haven’t received a response from either as of writing. This experience has significantly impacted my review score of the hotel. On a more positive note, the girls at the towel booth were consistently friendly and helpful.
Summary: If I ever found myself needing to return to Mamaia, I’d likely choose this hotel again—it’s one of the best options in the area. However, I don’t see myself wanting to holiday in...
Read moreNEEDS MORE ATTENTION FROM THE STAFF. We arrived on an afternoon little too early for the check in. Obviously one room from two we booked was finished, so they let us in. Unfortunately the rooms were not what we expected to be clean. Telling them, they apologized and they put us into other rooms on another floor. Problem is, we arrived there in the late night and we recognized that the new rooms did not match our cleanliness expectations and standards either. We informed the front desk and they apologized again, but offered us a solution for the next morning. This was, that they can’t take off the room off our bill but apologized with a dinner in their restaurant. From our point of view this seemed to be fair, but the staff definitely needs more attention if the hotel sells rooms for over 1000€/night.
The hotel itself is amazing. It has a good (kind of clean) pool area. The bar is good and the staff there recognizes new guests and you will get your towel and accessories immediately. Pool has a baby area - this is a huge plus. There is a little playground made for toddlers as well. The lobby is well designed and the staff there is friendly and professional. The rooms have either a view on the lake or on the Black Sea.
The restaurant has a good choice of Mediterranean food, very good Tabooleh, Hummus, Meat, Salads, Pizza and a variety of other delicious things. I would personally say that the food here is really good. The breakfast was good, there is nothing to complain. Same here, some glasses were not accurately clean, you shouldn’t give out wine like this.
good new hotel in a good area in mamaia great design and modern rooms good Location and good Restaurant good breakfast and good coffee free parking free breakfast big rooms
not clean as it should be on this level of hotels, it requires more attention the WiFi really really sucks plus the Signal for the regular LTE/GSM sucks here, too
I give this 5 stars, because I believe the team is able to fix this little problems. You see this cleanliness issues in all departments. They just need a...
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