Complex Eos — Hotel in Iași Metropolitan Area

Deplorable! Hygiene is not good, when I entered, I was told a price, and when I asked to see the sunbeds before I paid, I was told that no one was going to wait for us. When I came back to pay, I was told another price, I paid 40 lei per person, and my friends, who arrived just one hour after me, were asked for 15 lei per person!||When we wanted to eat, we sat at the restaurant and was told it was closed, even though there were people still eating. Then we talked to the manager and we were finally served.||Also, the service is very poor and slow, waiters are unwilling and poorly informed. But above all, leadership is lamentable. The lady who is in charge of this place is incredibly rude, I can’t believe how someone can treat her customers this poorly. I am very disappointed.||I definitely DO NOT...

Quite beautiful place-I am talking about the looks. But don't do your wedding there unless you talk clearly with the staff, the waiters what are your expectations. For you may be surprised to see things are not ready when the guests start to arrive, the waiters never smile and create a terrible atmosphere like they want the wedding to be done in one hour so that they can go home. Anyway, many more things can be said, but mostly they don't have that thing that would make their clients feel important , comfortable and respected. But, your...

The place is generally nice, but for the price, we expected much better. At the entrance, there were no available sunbeds — no one told us if any would become free. They just offered us a table, but still charged the full price.

It was very crowded, the pool is quite small, and there’s not enough space.

The most frustrating part was the service. If you don’t speak Romanian, staff simply say “we don’t know English” and walk away. No menu, no attempt to help.

For such a high price, we expected at least basic customer care...