Atlanta Sheremetyevo — Hotel in Dolgoprudny

This hotel is overpriced, inconveniently located, and clueless about customer service. These things are often issues with Russian hotels, but this place was far worse than average.||||The hotel is located in a "suburb" (village) 20-30 minutes from Sheremetyevo airport and more than an hour's suburban train ride away from the city center. Given that they don't confirm arrival details with their customers or remind customers of the free airport transfer service, you may end up paying a flat rate of 2300 rubles ($35) for a taxi to this place, as we did. As for the free transfer back to the airport, the hotel staff underestimated the time we would need; the traffic made us late, so that we almost missed our flight. So much for convenience!||||The other reason we almost missed our flight was that the hotel staff tried to get us to pay for our room a second time.||||When we arrived at the hotel, we were told that the hold on the hotel's credit card charge for the room could be released immediately, via a call to the bank. I asked if it would be better for me to simply pay by credit card. No, I was told, there's no difference. Then I stood there while the bank was called and the hold was removed on my account. I was told the room had been paid for.||||The next day, when we went to check out and catch our flight, I was told that the hold had not been removed, the room had not been paid for, and that I had to pay for the whole stay again, in cash! Needless to stay, this caused a debacle that not only resulted in our having to pay again, but almost made us miss our international flight.||||I haven't even mentioned here that the rooms are not up to Western standards-- there is no elevator, the furnishings are worn out, and the whole room smells like mildew and rusting pipes-- but all that was really a secondary concern. The bottom line is that the one thing that was supposed to recommend this hotel-- namely, CONVENIENCE-- was the one thing most obviously lacking.||||One more note: you might think that these issues arose because of the hotel staff's difficulty communicating in English. But no! I am a fluent Russian speaker who has spent years living and/or working in Russia, and all these (mis)communications happened in Russian. I can only imagine what kind of "customer service" this place offers to those who don't...

Location: saburbs. While driving to the hotel you'll see a lot of industrial buildings and lots of authentic Russian weeds around them. So, if you are a foreigner and want to see the real picture, then that's the place to stay. The hotel, however, is not located among industrial buildings, but in a small village, and it has excellent back yard and front yard landscaping.Stuff: I found the stuff very friendly and professional. Actually, the friendliness of the stuff and the landscaping are two main reasons for me to return.Accomodation: there is no soundproofing, and if there is s group of people renting a little cottage at this hotel, you'd most likely not be able to get a good sleep.Food: I liked the lunch menu, but the free breakfast is kind of small. For example, crapes with curd are a size of matchbox with a thin layer of curd and a lot, I mean the full plate of strawberry preserve over it. I would prefer the opposite: normal size of crapes with adequate amount of curd and a little bit of berries around.Linens: they are clean, white and decent quality.Soap: there is liquid soap in the shower, and nothing else.Transportation: there is a train station in 15-min walking distance, and you can take electric train to Moscow for only couple of dollars, vs train from the airport costs around $30 both ways. Overall, if you like modern classic stuff, you should stay at some Novotel. If you like more privacy with access to cozy back yard, you can stay at this hotel. You would sacrifice some corporate perks like packaged slippers and tooth paste, for...

Great location about 10-15 minutes from Sheremetyevo Airport. Hotel offer free taxi to and from hotel, sending sms with taxi driver's number. Very conveniet, no need to wait long. ||Prices are great. You can pay by hour. We had overnight stay for 12 hours and were charged half the price. ||They have different room type, starting from economy room for 4 people like a train compartment, regular rooms, lux rooms. etc. ||Reception staff is very friendly, explaining everything, especially that the hotel is non-smoking. They order taxi for you, buy tickets and everything you need. ||Hotel has free Wi-Fi and free computer in the lobby. Also there is a great variety of newspapers and magazines in the lobby as well as books to read.||Regular room with double bed (they also have twin room) is not very big, but enough space for two people. There is wardrobe, desk with a chair, bed lamps, TV and air conditionair. ||Bathroom is small but cosy. There is also hair-dryer and toiletries. Power outlet is near the mirror which is convenient.||Restaurant at the hotel is very nice, open from 7-00 till 23-00. The food is really great. Fresh and tasty. Personnel is friendly and offer help with choosing dishes.||My opinion - this is a great hotel for overnight stay between flights. I'll recommend this hotel...