Hilton Garden Inn Kaluga — Hotel in Kaluga

We stayed in hotel with family in a double room. The hotel is really above any expectations not only for Kaluga, but also for major cities in the world. Extremely polite and helpful staff. Rooms are equipped with all necessities, including nice cosmetics in bathroom, shaving and dental kits, bathrobes, safe in the room, satellite tv, tea/coffee station, slippers, safe, etc. Bottled water welcomes you when you enter the room. Nice territory, free parking inside the territory and outside in the street. Very clean, cosy and SILENT rooms, Central air conditioning/heating. Nice breakfast with few russian specialties. One person per room is provided a free admittance to nearest swimming pool in fitness centre, others should pay, WiFi in the rooms is good.||All in all, the hotel is highly recommended for staying both for business and holidays. Although it's located not in the center, it is 5 minute drive to there as all distances in Kaluga are pretty short. Even if you are not with your own car, local taxi are cheap enough and it won't...

So far, this is my most miserable and disgusting experience with Hilton portfolio hotels:||||On September 1st, I stayed there but until now I don't get stay and point in my Hilton Honor loyalty account, and this stay shown as :" cancelled"!! WTH!||||On September 15st, front desk workers refused to check me, said that my russian registration is out of validity. After wasting time of 2 hours calling Hilton Honor guest service in RU and UK, I gave up and succeed check in with another hotel--Four Point Kaluga.||||Until now I don't receive any proper explanation and compensation of my financial lost neither GI Kaluga nor HHonor guest service. So as a foreign guest you must be double check your registration card and cancel your reservation in time. They are ready to kick you out of their hotel without...

Thank you very much to all staff of the HIlton Garden Inn in Kaluga! We travelled with a large group of people and it was not an easy task to accommodate us. However, everyone in our group was impressed with such high level of attention to our individual needs. The Hilton team worked tirelessly to help us with logistics of Russian immigration system and were well informed of important details and very professional in their advise to us. We travelled with three small children who loved loved loved buffet style breakfast that impressed their picky food tastes. We loved lunches and dinners at the Hilton Garden restaurant. But the most of all - we loved the people who work there and who made our stay unforgettable and very...