House keeping, they work with no standards, one day they remember something, next day they forget, and no carpit hovering unless you complain.
Room service, in Ramadan they are busy and no one answers the phone.
In general, if you don't make a friendship with the staff or mention a complainand esclate it, they usually don't care, except breakfast waiters, especially Jamal, in the restaurant.
Receptionists, usually friendly, especially Ali, Sara and the two Mohammads.
Location is too bad if you don't have a car as whenever u enter, u r in a prison, unless u have a car and it's a bit far from downtown, Olaya district, which is stuffed with all kind of shops.
The room is quite fine, not bad, but many other cheaper hotels have the same quality, such as Hilton.
All in all, not highly recommended, not because it's bad, but because there are other alternatives with the same quality and less money and better locations, especially if u ain't got no...
   Read moreThe Coffee Shop|Served by Mr Basem||I have been to countless cafes in many countries across the US, Europe, Australiasia and Asia, and this is undoubtedly among the top five in terms of service orientation, cozy ambience and quality food. |It was really a great dining experience, superbly enhanced by the excellent service by Mr Basem. His very pleasant disposition, courtesy and professionalism are all manifested in the way he proactively served us eg when I dropped by fork, he quickly came and replaced it even before I requested for it. He regularly asked if we required any assistance at all.|In a nutshell, he made our tea cum dinner a most memorable one.|Kudos to the Coffee Shop at The Grand Millennium @ Tabuk for having such...
   Read moreCome here to stay at the best hotel in Tabuk, conveniently located near the airport. Everything was impeccably clean, and the staff were exceptionally kind and attentive (from the room service to the kind gentlemen at the reception, as well as the breakfast and dinner staff). The breakfast offered a wide variety of sweet and savoury options including a healthy section, and the dinner was also good. The spacious rooms added to the comfort of our stay, but the true highlight was the exceptional service from Mr. Bassem in the lounge area. His dedication went above and beyond. He prepared delicious food and drinks and treated us to delightful sweets. Mr. Bassemâs outstanding hospitality made our experience...
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