I don’t know where to start. What a terrible, filthy place. Don’t know where they get 4 stars from. Maybe their standards in Belgrade. When we arrived I wondered where the hell we were. In the middle of no where, nothing close by. The hotel doesn’t have a restaurant, you can’t get any drinks or anything. They have a cafe in the aquapark area if you want beer and pizza you’ll be fine. I made sure to read plenty of reviews of this place beforehand and I can’t believe people rate this place. They must stay for 1 night just to get to airport. We were stuck there for 5 nights. I did try and book elsewhere but as it was a Friday night and weekend all the nice places were booked. The reason I was so disappointed in this hotel is this was going to be the last 5 days of our six week trip and I thought that I would pay more for a nicer hotel where I can laze by the pool drinking cocktails while the three kids played in the pool. For the money I paid I was expecting something super nice. Except I got a two star motel. The floors looked like they haven’t been cleaned in forever. My bathroom didn’t have soap, toilet paper or a hairdryer when I arrived. I had to ask three times for toilet paper. And they actually don’t clean your room they take the towels, and pull up your sheets. Not even wipe the bathroom mirror. Or reload toilet paper/soap etc. The hallway stinks of smoke. The people at the desk can’t even smile or say good morning. One lady was nice Marsha I think. Breakfast was another disappointment. If it’s the weekend have fun trying to find a clean table to sit on. One lady doing all the preparing and cleaning and everything. There’s no service whatsoever. If you want something decent to eat to have to walk 500 meters with no foot path on dirt and rubbish to get to a restaurant. So that’s where I had to take my kids to eat every night. Otherwise we would have to get a two taxis as there were six of us to go anywhere and we had to wait 1 hour one night for a taxi as it was raining etc. I can’t complain enough about this awful place. Maybe for one night it would be ok. But for 5 nights a definite let down especially the money I paid for it. So disappointed. My last few days of what was a terrific holiday was spoiled. If you want somewhere nice and clean and 4star go elsewhere! Definitely not 4 star and definitely somewhere you should not visit. Oh there was even rubbish floating in the pool! Such a...
Read moreWe wanted to find a hotel near the airport as I was leaving early the next day. My brother was leaving in the afternoon. We also wanted a hotel with a bar and a nice restaurant. An professional and helpful lady at the reception checked us in and ordered a taxi for me the next morning. The room was comfortable with good bedside reading lights and a nice bathroom. Everything was comfortable and clean. As all hotels in this part of the world the Internet was free and fast. But when we went to the attached restaurant we almost had a heart attack. The bar and eating area - near the large pool - were filled with people of all ages and the noice level was high and very uncomfortable. We could not get out fast enough. Although the hotel itself was good, we had obviously miscalculated when it came to a nice bar and restaurant. If you are traveling with children this place is for you. However, I must report that they let my brother have a late checkout without...
Read moreThe new rooms in the Garden City part are very nice, new and modern but miss some important things like a small fridge, kettle and bedside lamps that are usually expected at this price range. Entrance is very small and doesn't even look like a proper hotel entrance from outside but reception guy was friendly and spoke good english.ain reason to book the hotel was the water park and pools.. for families with kids and teenagers that is the main draw of the place. Very close to the path of planes to the airport, so noise is an issue. Also the loud music from the pool area starts at 1030 and continues all day. Breakfast is a big let down and very poorly managed with only two disinterested and non uniformed ladies replenish the food and cups and glasses reluctantly and not very often. Good management and some money spent here on facilities and breakfast quality can make it a decent place. In the current state, only go there for the...
Read more