Golema Reka — Hotel in Knjazevac Municipality

Where to begin? Stara Planina is beautiful and amazing place, but if you are a family with children do not stay in this place. The hosts are not really hospitable. I experienced them as very much interested in themselves. The man (host) was ok, I would say rather neutral. Beside coming in late after 23 to our apartment because there was small leaking in the apartment below can not add much. That even I can understand in a wat since I was awake. Still children were asleep. We let him in to see but there was nothing to see. He did that 2-3 nights in a row. Bur the lady (hostes) was remarkable specimen. First she was giving me instructions how I should shower properly so there is no leakage in apartment. below. Then she did that again the day after. Second, she was not pleasant to my wife when we said they should wait for one more day to do any repairs in the bathroom because we were leaving the other day. She said it must be done it is urgent. Our son was feeling a bit sick and it was raining cats and dogs outside so we planned to stay in. The weather got better so we told them we will go out and they can try to repair the bathroom. When we got back, there was still tools in the bathroom and awful smell of silicone sealant. When I made a remark to lady that it is not ok that family with 2 kids need to smell awful toxic smell of silicone sealant, she tried persuading me that it was not silicone based. And after we found silicone sealant cartridge in our bathroom she just said that it is not a big deal. Not to mention when my wife went to borrow the hairdrier, the lady again shared “valuable advice” how come we don’t have it in our apartment. Luckily beside clever comment she did borrow us a hairdrier. On top of that for breakfast we got a piece of bread with nice green mold on it. When I informed the lady hostes she did not even apologize. The appartment it self is a fraud, but this is another story not related to the owners of Golema Reka. The apartment is let via Booking and promoted for 4, although it has 1 room of up to 8sqm alltogether with kitchen, kitchen table, Tiny TV, huge heavy ledder that is blocking the entrance to bathroom with taste of sewer smell. Ledders take you to gallery with a mattres, where there is no room to stand. Maybe fir for students, adventurists who stay out most of the day and come in just to sleep. Terrible experience. Absolutey not worth the money. I envy people who had good experience in this lodg. I just wanted a...

Nismo bili smesteni u Golemoj reci tacnije u njihovim sobama, vec smo bilo smesteni u sobi Pustolova tako da o njihovim sobama ne mogu da pisem. Ali pisacu o onome sto smo doziveli tamo. Pansion pustolova je otkupljen od ovih ljudi koji drze Golemu reku ali je servis zajednickih prostorija odnosno restoran ili taj prostor u kome se doruckuje, ruca prostor Goleme reke, od njih se kupuje pice, hrana.To je deo koji pripada ljudima koji su vlasnici Goleme reke tako da ce se deo ove recenzije odnositi na njih. Generalno utisak o pansionu je bio lep panion jer smo bili na planini, na odmoru a ovo je ususkan drveni pansion. Nismo dugo bili kod njih ali svejedno generalno smo otisli sa gorkim ukusom u ustima posle ovog odmora. Ispisacu sve kako bi mogli da zakljucite o cemu pricam i na kraju cu ostaviti svoj zakljucak. Docekala nas je gospodja Bilja vlasnica pansiona, koja mi je u prvom trenutku delovala kao poprilicno zauzeta zena iako mi je deo ekipe rekao da je bila neljubazna ja nisam stekao takav utisak, u svakom slucaju bili smo euforicni zbog dolaska, otisli smo na planinu i to se vise nije spominjalo. Sutra pre podne smo sisli u zajednicke prostorije za koje nam je gospodja Bilja naglasila da mozemo da ga koristimo do 23 casa dana kada smo stigli. To jutro smo upoznali sina gospodje Bilje koji je bio ljubazan posluzio nam kafu i posavetovao oko pesacenja do obliznjeg vrha oko koga smo se interesovali kod njega kome ne znam ime, doruckovali smo uredno platili i odlucili da krenemo. Otisli smo na planinu sa koje smo se vratili malo ranije i resili da odigramo drustvenu igru u zajednickom prostoru. Uredno dosli, pitali gospodina Dragana vlasnika i Biljinog supruga da li mozemo da koristimo sto u toj prostoriji na sta su se oni slozili, narucili smo pice i seli da igramo. Posle nekih sat vremena nam je prisao Dragan i rekao bez imalo ljubaznosti ili bilo kakvog objasnjenja poprilicno pasivno agresivno je rekao kako mu treba sto i da moramo da ustanemo jer mu pocinje vecera. Dosta putujemo i uvek postujemo pravila kuca i pansiona u kojima boravimo, tako smo odlucili da prekinemo na sta on jos dao jos jedan komentar takodje slicnim tonom koji se odnosio kako mu ceka tri ekipe za jelo, na sta je moj prijatelj rekao ,, Ustacemo od stola u redu je, razumem vas gospodin ali se ne slazem sa time da nas podignete od stola.’’ Naglasicu da u tom trenutku pijemo njihovo pice iz njihovog kafe-a. Na to vlasnik Dragan reaguje kranje nekulturno i bezobrazno i odgovara nam onako jednim krajnje ruznim tonom nesto tipa ,, Super tim bolje sto se ne slazes,, Krajnje ruzan nacin komuniciranja. Kasnije sam malo procitao komentare i shvatio da oni imaju problem sa takvom vrstom komunikacije, predpostavicu da je to zbog puno posla koji sami obavljaju ali to nije moj problem kao krajnjeg korisnika. Ja sam platio svoje prenociste i ne ocekujem da iko igra oko mene zbog toga ali ocekujem postovanje kakvo sam i ja u krajnjem slucaju pruzio. Naravno u trenutku kada smo pitali da sednemo i igramo niko nam nije pomenuo da postoji vreme kada treba da pocne vecera sto bi bilo sasvim ok, mi bi se drugacije organizovali. Takodje da je prisao i rekao normalno da mu je potreban sto iz bilo kog opravdanog razloga, kao sto je bio i ovaj uostalom, ne bi bio nikakav problem. Svi u ovom drustvu inaju dosta predjenih kilometara u raznoraznim situacija i naglasavam uvek postuju pravila smestaja.

E sada moje licno misljenje je da se sve ovo desava jer nismo kod njih u smestaju vec u smestaju osoba koje su od njih odkupili apartman, i necu da ulazim u to ali toliko pasivne agresije a sve je moglo da se resi jednom normalnom kulturnom recenicom.

Sve u svemu, niti bih ikome prepoducio njihov pansion niti cu ici kod njih niti u otkupljenje apartmane u Golemoj reci. U svakom slucaju cu ostaviti i recenziju za Pustolov kao aparman u kom smo spavali u sklopu ovog smestaja.

Zelim vam svima lep odmor kuda...

Golema reka has its good and bad sides. Overall I felt pleasent with really wonderful hosts! They are a family, with positive attitude and they laugh a lot. Very kind, willing to help and easygoing. Good side also include dinner, which was in the price. Great food, very tasty and prepared with love. Location is also good, but have in mind that there is no mobile network. Bad sides include very small rooms with too many beds in them. Bathroom also had a hot/cold water issue and it was almost impossible to set the right temperature for shower. Breakfast was also not so good as dinner, without any interesting local specialities. Lobby was authentic and interesting, but hygiene could be better. Something which also can be improved is to have the possibility to sit outside and enjoy the nature. Overall, not bad for Serbia😊...