I went to rate the hotel on Google, although I also rated it on Booking, because it is really necessary that many more people pay attention to this hotel. Before the actual stay, I checked the reviews and there were a few negative ones, so I paid attention myself when I arrived, and I can tell you that they were not true and that you should book this hotel without fear! The staff is very pleasant, understanding and always helpful. The girls at the reception are wonderful, the waiters and restaurant service of the hotel is at the level of a 5-star hotel, so very professional. I read that the hotel offers one price when booking and another when you arrive, AGAIN INCORRECT! It is clear, both on the booking and on the hotel's website, what is charged additionally, what is included in the price, and I also received an email in which I had an additional offer for the swimming pools and for the dinner option. Unfortunately, people book without further information or READ the descriptions. When you plan your visit, just read everything carefully and there won't be any problems because I really never had any problem or inconvenience at any point. I am even more than positively surprised. The food in the hotel is fantastic, always hot and fresh, there are vegetarian options, and if you have a special request, you can ask for it and be sure that the kitchen will make it for you. whoever wants a real vacation, this is the ideal place for it, without the hustle and bustle of the city in a...
Read moreOverall I would not recommend this hotel. Even though the staff and receptionist are friendly and helpful, the cons outweigh the pros. The room isn’t very well isolated, the bed is a bit hard and the pillows are terrible. The water wasn’t working during our stay (this was not their fault of course) and at 02:30 AM the heating was making a terrible noise for 1 hour. At the breakfast, make sure to ask what is included and excluded, because you will be charged for coffee/water. The breakfast was good...
Read moreHotel je lep, nov, sobe su ciste, uredne, kupatilo prelepo. Moja zamerka se odnosi na osoblje u restoranu, koje je prilicno neljubazno. Dosli ste u hotel sa 4 zvezdice, posteno platili svoj boravak I onda dozivite da vam se koluta ocima, neskriveno pokazuje nervoza, ne pitaju vas za nacin placanja (sto koliko se secam je obaveza), a onda vam saopste, da nesto ne moze. Zbog svoje lenjosti, osionosti, vama se uskracuje nesto, na sta imamo pravo. Pa kako mislite da privucete goste? Na ovaj nacin sigurno necete. Niko od gostiju nije kriv, sto vas nema dovoljno, sto iz nocne smene, sutra radite jutarnju smenu. Druga zamerka hrana. MI smo imale uplacen polupansion. Mislim da je to bruka svakog hotel, koji ono naziva svedskim stolom. Meni je zao sto nisam slikala, ali za dorucak nama nije stavljen na uslugu musli, na primer, posluzen je za veceru. Voce koje je u korpi je bajato, niko o tome ne vodi racuna. Izbor hrane je vise nego skroman. Za veceru postoje 2 glavna jela, ostalo je pitica, mezetluci, pica, ali sve je to jako skromno. Ista salata, tipa "ruske" je posluzena obe veceri, bez dodatka neke nove. Gost koji postin ce biti uskracen obroka, jer ne postoji nikakav izbor ribe. Mislim da ovaj hotel ne zaslusuje broj zvezdice koji nosi. I poslednja zamerka je udaljenost SPA centra I radno vreme, koje je fiksno od 12-17. Pa da li je moguce da ne moze vikendom da se napravi izuzetak? Ima nekih hotela u koje bi se uvek rado vratila, sa ovim to...
Read more