I was here as part of a bigger group during the summer. Although the property and the houses are beautiful and well-maintained, we found that the service was seriously lacking. The person who greeted us and who was supposed to act as host, Zvezdan, was extremely rude, made inappropriate jokes and wasn’t happy or willing to accommodate any requests or even to perform the services that are listed as included when booking the home - such as lighting the fireplace, explaining how everything works, etc. The owners should rethink who they want working at the property in order to truly maintain a stellar reputation. At this time, the service is simply not good enough considering the costs. I am truly sad that this is the case, since we all loved the location and the overall relaxed mountain vibe. However, as long as the host remains the same, it is simply...
Read moreKezman Mountain Houses are highly recommended for those who want to spend a wonderful time in Kopaonik. The houses are extremely modern and offer great comfort, where one quickly feels cozy and like "at home". The host (Zvezdan) also contributed significantly to this feeling, as he was extremely courteous and always at our disposal. A big compliment to the host and the whole Kezman team, who really put a lot of effort to make our ski vacation unforgettable.
Summa summarum: Wonderful mountain houses amidst beautiful nature with a very nice ski resort. Simply a marvellous stay, which we will definitely repeat. Greetings...
Read moreWe spent a few days of family winter vacation in the Kezman villas and I can say that we are very satisfied. We were 3 large families with children, where we found conditions and comfort as in a comfortable home. I would like to thank the person in charge who accompanied us to the ski center every day, he was very kind and provided us with everything we needed. The breakfast was varied and the girl serving was very kind. We felt satisfied and I confirm that we will...
Read more