Chata Suchý vrch & Gril reštaurácia — Hotel in Banská Bystrica

Spectacular position, magnificent views and beautiful walks. The view from Hot Tub makes you feel immersed in the countryside with the natural pond and wildlife sounds. Bedrooms are nice size and comfortable, we felt the stay could've been improved by provision of toilet rolls and coffee pods for the machine; as we were visiting over Public Holiday weekend and local shops were shut Saturday and Sunday. The floors are black with dirt throughout and a brief look under the beds shows that a vacuum cleaner nor mop has not been present for atleast months. The owners were present throughout our stay and did pop in to collect the money for our stay halfway through our first bottle. I imagine in the summer this place is at its best with the restaurant open and the terraces offering a larger social space. The main reception room in the cottage is just about large enough to accommodate 20 people. Lovely spot just needs a sprinkle of magical customer service. Added: Disappointing the owner comments intimating my review was fake. We literally just stayed from Friday to Sunday and I've added photos to prove it. There was a man around most of the time on a quad bike from early morning to late evening. A lady came in the middle of our first evening to collect the money, was a brief interuption. Then she inspected the place before we left. Ironically the response to my review rather demonstrates the issue of disregard for customer service. Feedback is a gift, recieve it with grace and humility. I meant it as a positive review.... We liked the venue, very possible our group will return one summer. Best of luck with...

Starting with the good things about this place: the surrounding was very nice nature, peaceful and quiet. There was a very cute and friendly cat. When it went dark there were stars in the sky very well visible. The rooms vere nicely decorated and clean. There was a fridge. And then, the bad things: when we arrived there was absolutely nobody there and we had to wait for almost an hour until someone came. Then there were communicational errors and seemingly some other problems so we couldn't get the keys, having to wait basically another hour. Obviously as there was nobidy there, there was no breakfast unlike they had said in Booking. There weren't towels for everyone. There was no shower...

Chcela by som sa podeliť so svojou skvelou skúsenosťou s objektom Chata Suchý vrch pri B.Bystrici. My sme v tomto objekte mali svadbu v máji a okolie nám úplne vyhovovalo, pretože nám je príjemné tráviť čas v prírode a tu nie ste naozaj nikým a ničím rušení. Neni to ani daleko od centra BB takže to bolo aj časovo dostupné. Izby boli čisté, upratané, mali sme uteráky aj mydlo na ruky - my sme tam mali svadbu takže všetkú kozmetiku som mala so sebou, ale ak si niekto neberie šampón alebo sprchovací gél tak si pribaľte. Čo sa týka raňajok tak tie boli chutné a čerstvé, každí si prišiel na svoje. Svadobné menu by som ohodnotila na 9 z 10, čo viem tak hostia boli celkovo spokojní a pochutnali si. Bola som veľmi milo prekvapená z aranžérskych schopností pani majiteľky, výzdobu, deko a kvetovú výzdobu nám pripravila naozaj krśnu, poradila povedala plusy a mínusy a dala nám rady, bez rád by som bola úprimne stratená a zbytočne by som tam toho mala na stoloch veľa. Tak isto vedia urobiť veľmi pekný Candy Bar. Veľké uznanie musím dať Nikolke, manažérke tohto objektu bola tu pre nás naozaj 24/7, čokoľvek som potrebovala do hodiny som mala odpoveď. Dosť vecí sme ešte doťukávali v posledný deň ale bolo vidno, že aj pani majiteľka aj manažérka majú bohaté skúsenosti, čo mne dosť pomáhalo keďže som bola v strese. Dokážu sa popasovať aj s nečakanými požiadavkami, my sme si prosili obloženú misu deň vo pred keďže sme tam boli od piatku, lenže oni nemajú reštauráciu stále v behu no aj tak nám to na želanie dokázali urobiť. Dokázali vytvoriť pre nás čarovnú atmosféru v nás deň D :) jediným mínusom pre mňa bolo to, že sú v objekte zakázané psy a pre mňa psíčkara to bol trochu problém keďže všetci pre nás dôležití ľudia boli na našej svadbe. Majú vedľa hlavného objektu ešte jednu malú chatku na ubytovanie tam samozrejme psíky môžu ale tá nie je určená pre mladomanželov :) a tak sme sa s tými problémom popasovali sami.

Celkovo som bola ale veľmi spokojná a môžem len vrelo...