I booked the hotel last minute while traveling from Croatia to Poland - this was an unplanned stop in Slovakia to sleep.
I had high hopes for this hotel based on the pictures and conversation with staff.
What I liked about the hotel: 24/7 reception tidy rooms
What I think the hotel did not do well: it was a heatwave - the hotel did not have a fan, neither AC fridge was unplugged in the room I verbally confirmed breakfast for two but ended up not eating at the hotel - despite that the staff in the morning shift charged me a full amount for two breakfasts and highlighted that he could not provide any takeaway, neither did the staff offer coffee/tea/water - reminder - it was a heatwave and I / my partner were exhausted after the night. We also paid a full price for breakfasts (12 Euro for two). It seemed the hotel staff was interested in taking a payment but disregarded customer service altogether location is in an industrial area - if you open your window, trucks and heavy equipment will wake you up as early as 5am.
Overall, for a total of 80 Euro per night (incl. breakfast for two), I don’t recommend this hotel to any traveller. I should have looked through comments first before choosing...
Read moreIt is indeed a quiet place to rest your bones, but coming from abroad you will be disappointed to see it's placed quite at the peripheria, in an industrial zone. It's a new building, quite fancy and decorated with good taste. The rooms are clean & cozy, but you might find them a bit chilly, with no heating available during cold Autumn days. Also, you might have a surprise finding spiders, inside and outside, they seem to enjoy this place... I highly recommend the restaurant, it has a great baroque atmosphere, and the food is excellent, and served...
Read moreWe arrived in Kosice around 1am, the hotel was a convenient 10min drive away.||Reception is staffed 24/7, and we had a warm welcome despite the awkward arrival time.||I messaged the hotel a couple of times before the stay (via Booking), they were always helpful and quick to reply.||Room was perfectly clean and comfortable.||There was a large selection of options for breakfast. It was filling enough we didn't need to eat again until the evening, which allowed us to get on with our plans and make the...
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