Myself and my family visited this place earlier on this month. We were not impressed, by several things, but there were some bits and bobs where the management needs to focus on. Food was good, but some of the buffet fridges did not work what was obvious by room temperature salads in cold buffet (room temperature fish salad). Food management need more flexibility and flow, perhaps more senior chefs shall take a leadership, someone who is retired and does the job as a pleasure. Mineral water in the pool was also really good, I felt like, I swum in the sparkling water. Almost all the staff were really polite and kind, however some of them need a boost on customer service and language skills. Refurbished rooms looked like new, bedding was clean and ironed as well as bath towels, toilets were clean and tidy, however there were some unnecessary findings in bathrooms, which need a final touch. Single room and I could not sleep due to the poor bed condition, wood needs to be tightened and next time I 'll make sure that changes will happen immediately. Furthermore poorly equipped un-welcoming gymnasium spread on two floors, no leisure time area available due to damaged pool table. The bar has been closed from 10pm, what was not expected. Duty manageress tried to please us so she managed to reopen bar for us again. ||||I see problems in this hotels as problems caused by poor senior leadership rather then employees failing this place. As they have to face unhappy customers and they try to please them a lot. We will come back again as we liked food, water and employees who were taking care of us. At this moment, I would say, that this hotel shall have just 2*...
Read moreThis is a typical example of a socialist-style resort, which they renovated, but with no real success to change it into a modern facility (I would say that they just put a little make-up on it to hide its outdated style). ||||Everything there reminds you of its past, however, there are a few pros:||||- Location. The views on the mountains are beautiful, Every day I was woken up by the morning sun which rose above the opposite mountain. And then I opened the balcony door and the air was just fantastic.||- Food. I was surprised how tasty the dinners were. Wide choice, very good standard. Breakfast was good also.||- The pool. This hotel has a 25m x 12,5m swimming pool with thermal water (temperature of the water is not high however, roughly 27 degrees). I found this great, There is also a nice view from the pool, so I enjoyed it a lot. ||||Here the cons:||||- outdated amenities, uncomfortable bed||- although I have no complaints about the quality of the food (I really liked it), dinners were supposed to be until 20.30, but after 20.00, there wasn't much left and they already started to clean up the buffet before 20.30. This isn't nice if you go for a longer trip and assume you can still get dinner after eight. ||- poor wi-fi||||The hotel fails to meet current standards, but overall, I wasn't really seriously...
Read moreEven though the hotel itself may be considered a bit outdated and oldfashioned, there is something very much worth visiting it. The hotel is equipped with a very unique swimming pool (25m long, up to 1,8 m deep). The natural mineral hot spring Rudolf, that is used for filling the pool in the hotel was drilled in 1963. It comes from 95 m deep, with temperature of 29,4°C. The water is rich in CO2 an H2S, so it is quite sparkling and you can feel it, while swimming. It is slightly acidic and lightly mineralised, also fit for drinking. This hot spring has proven health benefits in cases of reumathitis, skin problems (eczema, yeast - h2s kills yeast), and unspecific breathing difficulties. Local mineral hot springs in this area are well known for their healing attributes already in the 14th century. There are several hot springs in the local area, none of the other pools has this kind of sparkling water, though. We visit this pool, when we are around, you do not need to actually accomodate in the hotel. In this case, the entrance fee is around 5 eur. It is also possible to actually swim in the pool, as usually it is not too crowded, and the shape and the water temperature (28*C) make it quite suitable for swimming. Recommended bathing time is up to 1 hour, (you will start feeling the sparkling on your skin...
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