Hotel Podhradie — Hotel in Považská Bystrica

This hotel is run for the benefit of its staff – not its guests. The hotel is 3km away from the town centre (therefore with a captive audience), yet they close the bar and restaurant at seven on the weekend. There is a fridge with some bottled beer behind reception. Once this has been sold, it is not replenished. “Is there any more beer?” “Bar closed.” The chamber maids seem to have the weekend off, too. ||||When I used to run bars and hotels, we would have a weekly meeting with all the staff and anyone could put forward ideas aimed at improving our levels of service. I can only imagine that the staff meetings here are geared towards how best to frustrate and upset the guests. ||||Breakfast is hit and miss. One morning there was a full buffet, but on one morning there was nothing at all as “no one had ordered”. We didn't know you had to. Some mornings there were flasks of tea and coffee, some mornings you had to order. ||||The majority of the staff are pretty unfriendly. There was a major enquiry on the second day as to who had eaten breakfast. I was asked three times if I'd had breakfast. ||||I reported the radiator in my room broken. It wasn't broken, the hotel hadn't turned the heating on, in spite of night time temperatures of seven degrees. ||||The corridor lights came on automatically during the day, but not at night. ||||The general feeling I got was that guests were a bit of an inconvenience here. Hopefully, their inconvenience will soon be over as no one in their right mind would...

This is a hotel for people who travel constantly for work and want an extremely clean, safe, economical, and beautiful room. I travel frequently and would prefer quiet, very clean, and easy parking to any hotel in the center. Bless the staff for their hard work and kindness! The room had a large area for the price, perfectly clean rooms, and very easy parking in a quiet neighborhood under a castle that is lighted at night. This hotel is also wheelchair friendly! They not only have a wheelchair ramp to reception, but it has a lift! I recommend it for frequent travelers, people with children, and those with disabilities who need...

Booked by local supplier for my business trip. Room sufficient for one night, curtains fall off when closed. Worst of all, minus 2 outside and radiators cool in evening, night and following morning, not acceptable in winter. Even the receptionist had a plug in radiator and confirmed that because the hotel manager doesn't feel the cold he can't see why guests do! Hello manager, welcome to the concept of customer service, it's 2014 you know and I paid to freeze in your room!||All of the staff are very friendly, lunch menu is exceptional, breakfast quite Spartan...