Meander Thermal&Ski Resort — Hotel in Tvrdošín

People go to the pool with children wearing diapers. We saw it with our own eyes. The man was holding the child right by the water jet. Baby excrement came out of the diapers thanks to the water pressure! The staff told us on our warning, that these were "special diapers" and that the baby could still be there! Meanwhile, the man with the child used all the pools. We wanted to throw up. Even though we had paid for two full-day admissions (38 Euros), we left immediately. We were only there for 1.5 hours. The shift manager didn't want to talk to us. She said she had a meeting. We waited for the end of the meeting but still no one came. So we left without addressing this situation with someone in charge.||||If this money factory (I don't call it the Thermal Spa on purpose) is full of visitors, the jets, waterfalls, etc. don't work. The employee told us that when there are more people, they will turn on the attractions. Dear money factory staff, we are paying customers too!||||There is a closed cafe on the first floor. It is no longer in operation because the main season has closed. But there were dried coffee glasses, plates from meals and other dishes on the tables. The bistro on the ground floor offers extremely overpriced food. And as far as the bistro area is concerned, there is nothing extra. But there are Michelin prices. The food is not look appealing to the customer.||||In conclusion: you are bathing in excrement, if you want to visit a cafe, you can only sit down by dirty dishes. If you want to use the attractions, wait until there are more people. The dining room on the ground floor is very expensive and you won't find anything...

Extremely Disappointed – Not What It Used to Be||I used to love this thermal place — it was cozy, welcoming, and run by kind people like Lucka, Barbara, and Livia. Sadly, those days are gone.||Now, you pay €34 for entry and another €3 for parking, only to discover there’s not even a single cold water pool available. But the biggest disappointment was the behavior of one of the staff members at the food stall where I ordered a langoš.||The woman taking my order was shockingly rude. When I spoke English, she nearly shouted at me, insisting I speak Polish — as if I was showing off. I calmly explained I don’t speak Slovak, but she continued to raise her voice, saying I should “stick to Polish.” Her tone and attitude were completely uncalled for. It was not about the language — it was about basic respect.||The girl working beside her gave me an apologetic look but said nothing — probably too intimidated by her colleague, whose name might have been Michaela.||This kind of behavior is unacceptable in a service-oriented place. Management seriously needs to reconsider who they hire. Someone with such an aggressive attitude should not be the face of a food stand, especially one selling something as beloved as langoš.||This was our last visit here. We’ll be going to Chochołowskie instead — it’s better equipped, better maintained, and, most importantly, staffed by people who know how to treat visitors with kindness...

Extremely Disappointed – Not What It Used to Be I used to love this thermal place — it was cozy, welcoming, and run by kind people like Lucka, Barbara, and Livia. Sadly, those days are gone. Now, you pay €34 for entry and another €3 for parking, only to discover there’s not even a single cold water pool available. But the biggest disappointment was the behavior of one of the staff members at the food stall where I ordered a langoš. The woman taking my order was shockingly rude. When I spoke English, she nearly shouted at me, insisting I speak Polish — as if I was showing off. I calmly explained I don’t speak Slovak, but she continued to raise her voice, saying I should “stick to Polish.” Her tone and attitude were completely uncalled for. It was not about the language — it was about basic respect. The girl working beside her gave me an apologetic look but said nothing — probably too intimidated by her colleague, whose name might have been Michaela. This kind of behavior is unacceptable in a service-oriented place. Management seriously needs to reconsider who they hire. Someone with such an aggressive attitude should not be the face of a food stand, especially one selling something as beloved as langoš. This was our last visit here. We’ll be going to Chochołowskie instead — it’s better equipped, better maintained, and, most importantly, staffed by people who know how to treat visitors with kindness...