I've never encountered such hostility in the mountains. The keeper would grunt and make you feel like a nuisance for regular things, like ordering coffee. God forbid you ask for anything – you'll get 'that's none of my concern' thrown into your face.
The room was dirty; my sheet was covered in black hairs and obviously wasn't washed, even though I'd paid extra for the bedding. I didn't dare ask for a fresh one because of how I'd been treated. But when I had to pay the same price for the second night, I asked why I'm paying for the same bedding twice, and he just shouted: 'What!? It's 40, like yesterday!' There were many more rude and degrading instances directed towards me and some other guests, which would take too long to list here. Whenever the keeper of the chef had to say something, they would yell at people in most humiliating way.
This isn't me as a customer complaining about imperfect service. This is me as a girl in a vulnerable position, alone, coming back to my home country after years of living abroad and wanting to visit our beautiful mountains. Yet, I ended up being treated like dirt, feeling unwelcome and...
Read moreI would recommend avoiding this hut if possible. The hut nearby (dom na komni) had much better service, food and running water. Koca pod Bogatinom is run by an older couple and they seem more focused on each other than the guests. They don’t speak English (which is totally fine!) but they also don’t make an effort to find a middle ground of communication.
For hygiene purposes - there is no running water and the pit toilets (only two of them for the entire hut) were very full. The men’s was leaking out onto the ground - a gross brown sludge. The worst is that there was no soap to be found to wash hands. The neighboring hut also used pit toilets but they had a basin of water and soap to wash hands.
Dessert is not included in the half board which seems abnormal. Every other hut we’ve stayed in...
Read moreFirst: the staff. They greet you with their own unique sense of humour, the kind you don't see too often "down below" in the valley... Second: the place. This is not just a mountain station, this place makes you feel like you are a refugee, fleeing all the problems that you left in another world, "down below". Here, we all are refugees. Third: During WW1 this place was a military hospital and recuperation camp, and to remind you that you owe your freedom, heck, your LIFE to 100.000's of boys who didn't have the time to enjoy the view and silence - they came here to fight for a better world - and some of them also died - a small pyramid covers the bones of those who didn't make it home. Enjoy the view, love the nature, listen to many stories and legends,...
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